Job Description

We have an exciting opportunity for two new Health Care Assistants (HCA's) to join our team.As part of our multidisciplinary team, you will help to improve the medical care of patients by carrying out simple clinical observations and investigations, such as dipstick, blood pressures, phlebotomy, annual review tests and NHS health checks. You will also provide administrative and patient contact support as directed by the management team.Previous experience in a health care setting is desirable, although any required training will be provided.The HCA must ensure that they work within and recognise their scope of practice, escalating any concerns to a senior clinician as appropriate.Main duties of the jobHCA's deliver and assist clinical staff in the provision of treatment, preventative care, health promotion and patient education. Working as part of the practice multidisciplinary team, you will assist in the care of the practice patient population.As part of our nursing team, you will help to improve the medical care of patients by carrying out simple clinical observations and investigations, such as dipstick, blood pressures, phlebotomy, annual review tests and NHS health checks. You also support the smooth running and delivery of clinical services through ensuring the clinical spaces are appropriately and safely stocked.The HCA must ensure that they work within and recognise their scope of practice, escalating any concerns to a senior clinician as appropriate.Any required training will be provided, and you will work under the supervision of registered clinicians for clinical tasksAbout usWe are a 2-site, part-dispensing practice in Kendal with around 17,500 patients, keen to attract caring, motivated, and passionate colleagues. We are a training practice with an active frailty and care home support team. We offer a wide range of enhanced services including minor surgery, women's health and menopause, coil/implant fitting, as well as Dermatology and ENT GPwER clinics.We strive for a good work / life balance while achieving high-quality patient care and offer a fair allocation of work across all the GP team. We have a Quality Improvement culture, and continually develop our systems to respond to the changing environment of primary care, aiming to minimise administration workload and maximise job satisfaction to the benefit of our patients and our team.We are a GP registrar and medical student training practice, an accredited Veteran Friendly practice, and a parkrun practice.Date posted02 May 2025Pay schemeOtherSalaryxc2xa312.60 an hourContractPermanentWorking patternFull-timeReference numberA2946-25-0002Job locationsHelme Chase SurgeryBurton RoadKendalCumbriaLA9 7HRMaude Street SurgeryMaude StreetKendalCumbriaLA9 4QEJob descriptionJob responsibilitiesWhen trained, the HCA will carry out simple clinical observations and investigations work, such as dipstick, blood pressures, phlebotomy, Annual Review Tests, NHS Health Checks, ECG, INR.Other tasks include

• Acting as chaperone when required.
• Conducting home visits as required.
• Other clinical responsibilities, as required.
• Supporting smooth running of clinical appointments by restocking clinical supplies and rooms are prepared for each session.
• Monitoring clinical stock levels and trigger ordering to ensure adequate stock levels
• Ensuring fridge temperatures are checked, and fridges are cleaned routinely in accordance with extant guidance.
• Ensuring clinical waste is removed from clinical areas and sharps bins replaced in accordance with the practice Infection Prevention Control policy
• Delivering opportunistic health promotion where appropriate.
• Ensuring specimens are recorded and ready for onward transportation.
• Providing support during minor operations and GPwER procedures as required. Including preparation and maintenance of environments and equipment before, during and after procedures.
• Various administrative tasks to enhance service delivery and patient care as directed by the management team. This may include searches, audits, contacting patients etc.

Be willing to learn new skills and participate in shared learning within the practiceJob descriptionJob responsibilitiesWhen trained, the HCA will carry out simple clinical observations and investigations work, such as dipstick, blood pressures, phlebotomy, Annual Review Tests, NHS Health Checks, ECG, INR.Other tasks include

• Acting as chaperone when required.
• Conducting home visits as required.
• Other clinical responsibilities, as required.
• Supporting smooth running of clinical appointments by restocking clinical supplies and rooms are prepared for each session.
• Monitoring clinical stock levels and trigger ordering to ensure adequate stock levels
• Ensuring fridge temperatures are checked, and fridges are cleaned routinely in accordance with extant guidance.
• Ensuring clinical waste is removed from clinical areas and sharps bins replaced in accordance with the practice Infection Prevention Control policy
• Delivering opportunistic health promotion where appropriate.
• Ensuring specimens are recorded and ready for onward transportation.
• Providing support during minor operations and GPwER procedures as required. Including preparation and maintenance of environments and equipment before, during and after procedures.
• Various administrative tasks to enhance service delivery and patient care as directed by the management team. This may include searches, audits, contacting patients etc.

Be willing to learn new skills and participate in shared learning within the practicePerson SpecificationOtherEssential

• Flexibility to work Saturdays and lates
• Pre-Employment Check Clearance including Disclosure Barring Service (DBS) check
• Ability to travel between GP practice sites

QualificationsEssential

• Educated to GCSE grade A-C equivalent in Maths and English

Desirable

• Qualified in Phlebotomy
• NVQ level 2 in health and social care or equivalent; or working towards this qualification

ExperienceEssential

• Administrative experience
• Experience for working with the public

Desirable

• Experience of working in a primary care or NHS setting

Person SpecificationOtherEssential

• Flexibility to work Saturdays and lates
• Pre-Employment Check Clearance including Disclosure Barring Service (DBS) check
• Ability to travel between GP practice sites

QualificationsEssential

• Educated to GCSE grade A-C equivalent in Maths and English

Desirable

• Qualified in Phlebotomy
• NVQ level 2 in health and social care or equivalent; or working towards this qualification

ExperienceEssential

• Administrative experience
• Experience for working with the public

Desirable

• Experience of working in a primary care or NHS setting

NHS