Job Description

1. To assist qualified staff in undertaking personal care duties for patients.
2. To report patient condition to qualified staff.
3. To seek clarification from trained staff whenever the post holder is uncertain about their responsibilities or duties at any time.
4. To provide personal care to elderly patients with care and compassion
5. To respect patients individuality and maintain privacy and dignity

• Provide reassurance and support to patients and carers/family.
• Provide information to enable the effectiveness of care to be evaluated and records maintained.
• Report any concern regarding patient care.
• Be able to locate all policies relating to good working practice within the clinical area and able to adhere to them.
• At the direction of the registered nurse participate fully in the delivery of planned nursing care.
• Serve drinks and meals to patients and to give assistance to those patients requiring help.
• Assist in bed making and the disposal of soiled linen.
• Chaperone patients as necessary.
• Undertake the recording of temperature, blood pressure, pulse, respiratory rate and pulse oximetry, also fluid input and output, and report findings to the nurse in charge of patient care.
• Collecting and testing specimens as required and reporting abnormalities
• Ensure safekeeping of patient\xe2\x80\x99s property and valuables within Trust guidelines
• Work collaboratively with others in the ward to ensure that patient\xe2\x80\x99s needs are meet.
• Be aware of your competence and acknowledge your own boundaries asking for assistance as required.
• Recognize and respond appropriately to urgent and emergency situations.
• To work within hospital guidelines in infection prevention and control.
• To communicate in a positive manner with vulnerable and elderly patients
• To treat patients with care and compassion
• To maintain patient\xe2\x80\x99s privacy and dignity at all times
• To always work to provide a positive patient experience.

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

We run major acute services at:

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country\xe2\x80\x99s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark\xe2\x80\x99s Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

All staff employed by the Trust are expected to embody our \xe2\x80\x98HEART\xe2\x80\x99 values throughout their employment. The values describe how we interact with each other and our patients and underpin everything we do and say to achieve our vision:

Honesty - open and honest in everything we do

Equality \xe2\x80\x93 we value all people equally and treat them fairly whilst recognising their individuality

Accountability \xe2\x80\x93 we will provide excellent care and ensure the safety and wellbeing of all patients

Respect \xe2\x80\x93 we treat everybody the way we would like to be treated

Teamwork \xe2\x80\x93 we work together to make improvements, delivering consistent, high quality, safe care.

To view the main responsibility, please see the attached the and Person Specification.