To assist with the delivery and provision of high quality primary health care service for patients within the practice including clinical and administrative tasks in which they have been trained and/or shown to be competent. The HCA will work collaboratively with all members of the multi-disciplinary team in order to promote a high standard of health and well-being amongst the patient population and to facilitate access to appropriate medical personnel when required.
Main duties and responsibilities
To assist the GPs and nurses in providing a high standard of care for the practice population within the practice policies, procedures and guidelines.
To assist the GP's, nurses and practice staff to meet the nationally agreed targets for health as agreed in the new GMS contract.
To carry out clinical and administrative duties under the supervision of a senior member of staff.
Clinical Tasks
Phlebotomy
Electrocardiographs (ECG's)
Blood pressure monitoring
24hr Ambulatory monitoring
New Patient checks
NHS Health Checks
Lifestyle monitoring
Urinalysis
D-dimer testing
Basic wound care
Health education including promoting the health benefits of a healthy diet, smoking cessation and exercise
Assisting the GP's with women's health clinics and minor surgery clinics
Chaperoning
Check the emergency drugs and equipment
Clerical tasks
Input of general data and clinical information onto electronic patients records
Stock taking and ordering supplies of clinical/medical equipment
Restocking of clinical rooms as required
Dealing with telephone enquiries as appropriate
Referral of patients to other medical or administrative personnel and voluntary agencies when appropriate
Preparation of equipment for testing and servicing
Source and maintain relevant information leaflets and literature for patient displays
Management/Leadership Responsibilities
Support the GPs and nurses in the management and execution of clinical practice
Manage own workload effectively within the practice clinic times
Attend and contribute to weekly clinical meetings
Take reasonable care of own health and safety and that of others and use equipment correctly in accordance with statutory legislation and practice policies at all times
Work within the Primary Care Practice infection control principals and guidelines
Conduct risk assessments in situations where personal, colleague or patient safety may be compromised
Follow the practice procedures and policies for dealing with complaints, disciplinary and grievance issues
Ensure that all those persons met within the course of the job are given equality of treatment and are not discriminated against
Research/Education and Training
Assist in the evaluation of current practice and service provision by participating in the collection of data, clinical audit and user satisfaction surveys
Participate in regular staff appraisals and performance reviews
Undertake appropriate training or development courses as identified through the use of a Personal Development Plan
Attend mandatory training as required
Assist in the induction of new staff members
Communication/Key Working Relationships
Liaise and work collaboratively with the GP's, nurses, practice staff and outside agencies as deemed appropriate
Communicate effectively with patients reporting relevant information or concerns to senior staff promptly
Explain clinical procedures to patients clearly in order to obtain informed consent
Document written and electronic information accurately and professionally
Ensure confidentiality in all matters relating to patients, staff and information obtained in the course of employment in line with statutory legislation
Recognise the limitations of own scope of knowledge and practice and be aware of when to refer to senior member of staff
Other Duties and Responsibilities
In line with practice changes and service demands, Health Care Assistants are expected to demonstrate a flexible approach to working practices and may be asked to assume other responsibilities consistent with their level of competence as required in order to meet service needs.
Job Type: Part-time
Pay: 23,985.00-25,000.00 per year
Expected hours: 20 - 25 per week
Benefits:
Company pension
On-site parking
Experience:
HCA experience/NHS: 1 year (required)
Work authorisation:
United Kingdom (required)
Work Location: In person
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