Job Description

Mosaic Primary Care Network

JOB TITLE

Health Care Support Worker (also known as a Healthcare Assistant or HCA)

Full Time-37.5 hrs per week

RESPONSIBLE TO

Clinical Director

ACCOUNTABLE TO

PCN Board

SALARY

25,350 - this may increase, depending on NHS notifications expected in August.

About Us

Mosaic Primary Care Network consists of 3 practices (Crown Heights Medical Centre, Odiham & Old Basing Health Centres and Brambly's Grange Medical Practice) located in or near Basingstoke. We have a combined patient population of circa 60,000 patients.

The PCN is a registered learning environment, so all our ARRS staff are supported by an EELS lead to ensure we meet the aspirations of both the team member and the surgeries.

Essential Information

You will need to work from both Odiham and Old Basing Health Centres You must have completed the care certificate or equivalent You will need to hold a full driving license and have access to your own transport

Job Overview

We are seeking a compassionate and proactive Healthcare Assistant (HCA) to join our friendly General Practice teams within Odiham and Old Basing Health Centres. The HCA will support the clinical team in delivering high-quality care to patients, performing a variety of duties including clinical procedures, administrative tasks, and assisting with health promotion and chronic disease management .

Key Responsibilities:

Clinical Duties:

Perform routine clinical tasks under supervision such as: Phlebotomy (blood taking) Blood pressure monitoring ECG recording Urinalysis Height, weight, and BMI measurements NHS Health Checks Wound care and dressings (if trained) Flu and covid vaccinations (once trained) Assist GPs and nurses during minor procedures or women's health clinics Support chronic disease monitoring (e.g. diabetes, asthma) in collaboration with nursing staff Liaise with wider MDT for continuity of patient care Support continuity of care and patient safety initiatives Support health promotion and prevention activities including smoking cessation, weight management and lifestyle interventions Tasks will be completed under the supervision of a registered clinician while developing competencies in primary care.

Administrative Duties:

Record clinical observations accurately in patient records (EMIS) Ensure medical equipment is clean and stocked Assist with stock control and ordering of clinical supplies Support data collection for audits and quality initiatives (e.g., QOF, PCN DES) Manage waiting list recall ie, Spirometry, coils, implants, dopplers

Patient Interaction:

Welcome and reassure patients in a professional and caring manner Promote health education and healthy lifestyle advice as directed Ensure patient confidentiality is maintained at all times

Qualifications and Experience:

Essential:

You must have already completed the Care Certificate or equivalent qualification Is working at Support Worker Level Practice as described in the Primary Care and General Practice Nursing Career and Core Capabilities Framework Experience working as a Healthcare Assistant in a primary care or community setting Phlebotomy training and recent experience Relevant experience in health promotion and prevention and supporting long-term condition management Good communication and interpersonal skills Ability to work both independently and as part of a multidisciplinary team Proficient in IT systems (e.g. Microsoft Office)

Desirable:

Proficient in using EMIS IM medication administration

Personal Attributes:

Compassionate, patient-focused, and respectful Strong attention to detail Able to prioritise workload and adapt to change
The list of duties as outlined is not intended to be exhaustive but indicates the main responsibilities.

Job Benefits

NHS pension plus employee wellbeing & discount schemes

Job Types: Full-time, Permanent

Pay: From 25,350.00 per year

Benefits:

Company pension Employee discount Free flu jabs Health & wellbeing programme Referral programme Store discount
Ability to commute/relocate:

Odiham RG29: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person

Application deadline: 30/09/2025
Reference ID: MOSAIC HCA