Job Description

We take genuine pride in our friendly approach in Pre Assessment treating our patients with respect and honesty - a philosophy that is reflected in the outstanding level of care we deliver to our patients every day.
The successful candidate will be responsible for co-ordinating the administrative, physical and psychological care of patients attending clinics for assessment.
We are looking for a motivated and enthusiastic Health Care co-ordinator to join our team. This post will play a crucial role in ensuring quality and safe care is maintained, whilst moving forward to meet the evolving needs of the service and population we serve.
Main duties of the job
The main duties of the role are to ensure that the patient receives a high standard of care in the department
You will need:
Excellent communication skills
Good practical skills and organisational ability
An understanding of the pivotal role Pre Assessment has in the inpatient pathway
Good IT skills
Ability to work on own initiative and as part of a team
About us
At the Royal National Orthopaedic Hospital (RNOH), we are committed to achieving the best staff experience in the NHS. In the 2023 NHS Staff Survey, we proudly:

• Scored above the national average for the People Promises: "We are recognised and rewarded," "We are always learning," "We work flexibly," "We are a team," and for staff engagement.
• Ranked 1 among all Trusts in North and Central London for all People Promises and themes.
• Ranked 1 among all Acute Specialist Trusts for "We work flexibly."

At RNOH, we're committed to being actively anti-discriminatory and actively inclusive. We recognise our brilliant people do brilliant work, and we offer rewarding careers, no matter what their background. We continue to strive to break down barriers to be the Trust where people come together because what they do matters, makes a difference and where they can thrive.
Joining our organisation means enjoying a wide range of staff benefits, including:

• 24/7 access to wellbeing support through our Employee Assistance Programme.
• A Rewards & Recognition platform, offering opportunities to thank colleagues, send gifts, and access exclusive discounts.
• A dedicated Staff Wellbeing Hub, providing a space to relax and recharge away from the work environment.
• Salary sacrifice schemes for transport (season ticket loans, car and bike), electrical goods, and childcare

At RNOH, we are more than a workplace--we are committed to patients, to excellence and the wellbeing of our staff.
Details
Date posted
11 February 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
29,651 to 31,312 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
392-RNOH-1388
Job locations
Royal National Orthopaedic Hospital
Brockley Hill
Stanmore
HA7 4LP
Job description
Job responsibilities
Undertake assessment of identified patients through the triaging process ensuring fitness to proceed to surgery.
Responsible for taking and recording basic observations on EPIC
To provide assistance to medical and nursing staff as and when required
To take an active part in Pre Assessment meetings and discussions
Phlebotomy Job description
Job responsibilities
Undertake assessment of identified patients through the triaging process ensuring fitness to proceed to surgery.
Responsible for taking and recording basic observations on EPIC
To provide assistance to medical and nursing staff as and when required
To take an active part in Pre Assessment meetings and discussions
Phlebotomy
Person Specification
Knowledge, Training & Experience
Essential

• Experience of working within a healthcare environment for 2 years

Desirable

• Phlebotomy

Communication & Relationship Skills
Essential

• Effective communication skills

Planning & Organisational Skills
Essential

• Ability to work under pressure
• Ability to manage own workload

Person Specification
Knowledge, Training & Experience
Essential

• Experience of working within a healthcare environment for 2 years

Desirable

• Phlebotomy

Communication & Relationship Skills
Essential

• Effective communication skills

Planning & Organisational Skills
Essential

• Ability to work under pressure
• Ability to manage own workload

Skills Required