Job Description

Company description

Primroses Care is a Care Quality Commission (CQC) registered provider of mental health, learning disability and autism support needs.

Our two homes Primroses and Chadwell are luxurious 3 Bedded Homes registered to provide community based mental health care and rehabilitation for adults requiring high level of care and support.

Job description

As a carer you will participate in care planning, identify and help achieve individual outcomes for service users with particular focus on the following:

You will strive to deliver a service beyond the basic expectations of the service user care plan to add value and distinction to services. You will monitor service user progress, outcomes achieved and provide feedback through recording systems and supervision with your team leader or supervisor. You will alert your Supervisor/Line Manager when you have concerns over the quality of care or where you feel the safety of the service user or staff is at risk. You will continuously train and develop your personal skills and knowledge to give you the continued ability to meet the needs of the service user. You must positively promote and represent Primroses Care at all times both on and off duty. As a carer your approach will show empathy towards service users and our customers. You should adopt a 'if this was my relative what would my expectations be?' approach and attitude. As a carer you should be service users advocate for and listen to their views, wishes and needs. When delivering care it is a priority that equality, honesty, trust, dignity, respect, safety and privacy is promoted at all times, but ensuring that personal and professional boundaries are understood by the service user. Ensure that the needs, wellbeing and safety of service users are always put first and you act in the best interests of the service user at all times. To participate in all communication with your Supervisor/Line Manager and team in order to facilitate the sharing of information, ideas and issues impacting on the service. You are encouraged to make innovative suggestions for service development and new ideas that may improve service quality, encourage business growth and promote the service provided to service users. To share feedback through supervision, meetings and communication from service users with your Supervisor/Line Manager to enable a constant review and improvement of the service provided by Primroses Care. You must take a proactive approach towards dealing with complaints/compliments and ensure all are reported in line with company policy. Through consultation with service users, customers, external professionals and your Supervisor/Line Manager, you will facilitate implementation of new service delivery methods.
1. There are seven key aims or outcomes for adults who access social care services. All the services we provide, are measured against these outcomes by CQC. All staff are expected to make the same level of commitment to the outcomes agenda.

They are:

Improved health Improved quality of life Making a positive contribution Choice and control Freedom from discrimination and harassment Economic wellbeing Personal dignity.
Job Types: Full-time, Part-time, Temporary, Permanent

Pay: 12.50-15.00 per hour

Benefits:

On-site parking
Education:

GCSE or equivalent (preferred)
Experience:

Care home: 1 year (preferred)
Work Location: In person