Job Description

Job Summary

To work as part of the ward or department team in providing

compassionate care to patients, service users, carers and families.

This is a pivotal role that is essential in providing care and support to

patients and service users through direct and indirect care, working

within clearly defined limits and attainment of agreed competence.

Act as a role model at all times, reflecting the trust values and

behaviours and delivering high standards of care. Be self-aware and

open to receive and learn from feedback.

Act as an advocate on behalf of patients and service users,

recognising, respecting and responding to the diverse needs of our

population.



This position is not currently eligible for a certificate of sponsorship in line with Home Office guidance as it does not appear on the skilled worker visa occupation list.



If you currently hold a different type of visa allowing you to work in the UK we would welcome an application from you. If your visa expires or there is a change in status during your employment, the Trust will be required to review your employment which may result in the termination of your employment to comply with the relevant immigration legislation.



Main Duties

At all times treat patients, service users, families, visitors and

colleagues with dignity and respect to deliver compassionate care,

exercising discretion and behaving in a manner consistent with

Airedale NHS Foundation Trust Right Care Values.

To maintain confidentiality in all aspects of work and work within the

Healthcare Support Worker Code of Conduct.

Work in a collaborative and co-operative manner with other

members of the care team to meet the holistic needs of patients and

carers.

To establish and maintain effective communication and relationships

with the multi-disciplinary team, respecting the equality and diversity

of each and every person he/she/they comes into contact within the

course of his/her/their business.

Uphold the privacy and dignity of patients at all times. Work in line with Trust policies and procedures and within scope of

competence, undertaking mandatory training and essential skills

training as identified for the role.

Contribute to the development of the clinical area, through

contribution of new ideas to improve patient care/experience and by

escalating concerns appropriately.

Specific Duties & Responsibilities

Under the direction of the Registered Healthcare Professional,

provide good quality personalised care in accordance with agreed

local and national standards using a wide range of skills.

Achieve and maintain core and departmental specific competencies

as a HCSW as agreed with manager.



We are delighted to offer a wide range of benefits to employees including:



Cycle to Work



Travel Scheme



Childcare Vouchers with Salary Sacrifice



Onsite Nursery



Buying and Selling Annual Leave



Car Leasing



Employee Assistance Programme



Employee Health and Wellbeing



Extensive Reward Scheme



Counselling Service



Financial packages including Vivup and Wagestream



Staff Networks, Enable, Rainbow, Gender, Race Equality Ecoaware & Admin Network.

Our values:

We understand that it's down to the hard work, effort and dedication of our staff that makes a difference for our patients. Our people really do make our Airedale experience - we take pride in fostering a friendly, effective and caring work environment. Our values are part of our DNA, which are:



Committed to Quality of Care



Compassion



Working together for patients



Improving Lives



Everyone Counts



Respect and Dignity.



Specific Duties & Responsibilities

Assist with the service of meals and support patients who may need

assistance with eating and drinking in line with their plan of care.

Assist with the safe moving, handling and mobilisation of patients

ensuring that care plans are followed to minimise risk.

Communicate effectively with kindness, warmth and compassion

recognising when there are barriers to communication where

support may be required.

Act as a patient and staff advocate, escalating concerns and

challenging poor behaviour or practice appropriately.

Maintain accurate records of care within area of responsibility. Observe and report any changes in a patient's condition to the

Nurse in Charge.

Involve patients and carers/relatives in delivery of care. Provide reassurance and support to patients, carers/family. Support the maintenance and cleanliness of the clinical environment

by attending to general tidiness of the area including unpacking and

storage of stock deliveries. Report any estates issues appropriately.

Support clinical teams to fulfil cleaning responsibilities as identified

in the National Cleaning Standards framework.

Assist and contribute to the movement and treatment of patients to

achieve physical comfort and minimise the adverse effects of

pressure according to the plan of care.

Contribute to minimising the effects of disruptive abusive behaviour

and the protection of individuals from abuse.

To answer the telephone and relay messages appropriately. In the absence of administrative support, support administrative

functions as directed by the nurse in charge.

Develop own skills and knowledge and contribute to the

development of others.

Once experienced assist with the induction of new Health Care

Support Workers.

Recognise and respond appropriately to urgent and emergency

situations.

Ensure the effective and efficient use of resources and contribute

ideas to cost improvement programmes.

Report any incidents, concerns, complaints or accidents to the

Nurse in Charge completing adverse incident forms as required.

Attend and participate in team/ward/department meetings. Support the psychological and emotional wellbeing of patients,

carers and families



Clinical Duties

Must be able to undertake other tasks appropriate to the clinical

environment with necessary training and as directed by the Ward

Manager or Department Lead:

Recording of patient information e.g., completion of fluid balance

and food charts, stool charts, and recording on physiological

observation charts (vital signs)

Support the Registered Nurse in the delivery of end-of-life care and

care of the deceased

Attend training in the use of equipment and devices appropriate to

role and reports faulty equipment promptly

Record all care provided in the Trust standard format Beds made & changed in a timely manner to keep patients clean

and comfortable and bed areas correctly prepared for new

admissions

Ward equipment cleaned and labelled e.g. commodes, medical

devices

Participate in regular patient checks known as Intentional rounding.

Ensuring that patient comfort is maintained, skin checks are

undertaken and recognising, reporting and recording changes to

condition of skin

Order equipment as directed by the registered nurse using

appropriate system eg:

Use of E-trace for ordering appropriate

mattress

Completion of property checklists and disclaimers To undertake physiological observations recording blood pressure,

pulse, temperature, respirations and oxygen saturations.

Calculation of National Early Warning Score (NEWS) score,

reporting any abnormalities to the Nurse in Charge.

Empty drainage bags such as catheter bags, stoma bags using

appropriate infection prevention and control precautions

Test patient blood glucose levels from capillary samples recording

results and escalating when required

To collect specimens of urine, sputum or faeces as requested and

according to ward/ department procedures

To assist patients in completing ward menus To accompany patients to other departments as deemed

appropriate by the nurse in charge in line with Trust transfer policy

Remove cannulas and apply dressings as directed by the nurse in

charge

Provide patients with appropriate activities and stimulation to

promote wellbeing and recovery in particular when providing

enhanced care.

Participate in audit activities at the request of the Ward manager /

Department lead

Act as a chaperone to support privacy and dignity of patients during

intimate cares and examinations