Job Description

The Health Care Support Worker will be responsible for assisting in the delivery of patient care under the direct supervision of a Registered Nurse, have good communication skills both written and verbal and are committed to providing high standards of care for patients, their families and carers within a hospital setting, with a willingness to learn and develop skills to support the smooth running of Ophthalmology clinics. Must work well in a team.



The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.



Successfully complete a locally approved orientation programme.



To support a clinical environment that is patient and public focused.



To assist patients achieve physical spiritual and psychological comfort.



To participate in the delivery of patients care and undertake clinical duties that are allocated and directly supervised by a registered nurse.



To share with Team Leader information relating to the patients care.



Assist with patient's personal hygiene needs.



Assist with patients nutritional needs to include assistance with feeding.



To report any changes in a patient's condition to the nurse in charge and respond to clinical urgencies.



To utilise customer care skills when caring for patients and relatives.



To escort and accompany patients needing to attend appointments to departments/hospitals within the Trust



To maintain and protect confidential information relating to patients.



To undertake any other duties consistent with the overall grade of the post.



Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.



We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.



Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.



You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac