Job Description

An exciting opportunity has arisen for a proactive and enthusiastic individual to join the Health Records Team at Stockport NHS Foundation Trust.
You will be responsible for providing a full portering service within the Health Records Department in addition to some clerical work. The main focus of the role will be to undertake safe and confidential delivery and retrieval of Health Records around the Trust on a daily basis, as well as preparation of clinic notes for outpatient appointments. Training in other areas of the department will be provided to support the whole Health Records service
Computer literacy and experience in the accurate inputting of data is an essential requirement for this post as are organisational skills . Methodical method of working and a keen eye for detail is crucial to this role.
Being flexible and adaptable to change is crucial to this particular role.
Training on in-house information systems however, will be provided.
Main duties of the job
Main Duties and Responsibilities
The main focus of this role is to transport large volumes of patient records to various outpatient areas, wards and departments. as well as supporting the Clinic Prep team in the preparation of case notes for outpatient clinics and admissions.
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:

• Between 27-33 days of annual leave plus bank holidays
• NHS pension scheme membership
• Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
• NHS Staff discounts
• Cycle to work scheme
• Salary finance - for loans, savings, budget planning and tips on managing debt
• Stockport Credit Union- for local financial advice

Details
Date posted
04 September 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
24,465 a year pro rata per annum
Contract
Permanent
Working pattern
Full-time
Reference number
362-A-25-7428998
Job locations
Stepping Hill Hospital
Poplar Grove
Stockport
SK2 7JE
Job description
Job responsibilities
Main Duties and Responsibilities
The post holder will be required to transport large volumes of patient records around the hospital.
Safe and timely delivery of Health Records to various outpatient areas and wards
Tracking and filing of Health Records/housekeeping of library
Receiving, monitoring and delivery of any ad hoc urgent requests to various areas around site.
Pull, retrieve and prepare all case notes for out-patient clinics and admissions.
Ensure the Trust standard required for the quality of the health records is maintained.
Re file the notes, whilst maintaining the libraries.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
If successful this vacancy will require a Standard DBS check at a cost of 26.90. This cost will be deducted from your first Trust salary
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of 16 Job description
Job responsibilities
Main Duties and Responsibilities
The post holder will be required to transport large volumes of patient records around the hospital.
Safe and timely delivery of Health Records to various outpatient areas and wards
Tracking and filing of Health Records/housekeeping of library
Receiving, monitoring and delivery of any ad hoc urgent requests to various areas around site.
Pull, retrieve and prepare all case notes for out-patient clinics and admissions.
Ensure the Trust standard required for the quality of the health records is maintained.
Re file the notes, whilst maintaining the libraries.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
If successful this vacancy will require a Standard DBS check at a cost of 26.90. This cost will be deducted from your first Trust salary
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of 16
Person Specification
Education & Qualifications
Essential

• Good standard of education or equivalent experience

Desirable

• RSA/IT/ECDL qualification or equivalent

Experience
Essential

• Work independently and as part of a team

Desirable

• Familiar with hospital patient admin system or other computer systems
• Customer Service experience

Knowledge
Essential

• General knowledge of office/admin procedures
• Knowledge of what constitutes excellent Customer Service

Desirable

• Knowledge of Health Records procedures
• Knowledge/experience of NHS environment

Skills & Ability
Essential

• Good understanding of absolute confidentiality/GDPR
• Calm and reliable under pressure
• Flexibility to cope with changing needs of the role
• Keyboard & IT skills

Desirable

• Ability to plan and prioritise own workload

Person Specification
Education & Qualifications
Essential

• Good standard of education or equivalent experience

Desirable

• RSA/IT/ECDL qualification or equivalent

Experience
Essential

• Work independently and as part of a team

Desirable

• Familiar with hospital patient admin system or other computer systems
• Customer Service experience

Knowledge
Essential

• General knowledge of office/admin procedures
• Knowledge of what constitutes excellent Customer Service

Desirable

• Knowledge of Health Records procedures
• Knowledge/experience of NHS environment

Skills & Ability
Essential

• Good understanding of absolute confidentiality/GDPR
• Calm and reliable under pressure
• Flexibility to cope with changing needs of the role
• Keyboard & IT skills

Desirable

• Ability to plan and prioritise own workload

Skills Required