Ensuring Exceptional Participant Experience and Accurate Clinical Assessments
Located at our Imaging centre in Reading, our dedicated Health Research Assistant team welcome our participants over 350 days per year. This team plays a pivotal role in the world's most significant healthcare data programme. They are dedicated to ensuring every one of them feels comfortable and receives the best possible experience during their time with us.
Can you do it?
Your primary responsibility each day is to provide exceptional care to all participants while gathering a variety of baseline measurements through numerous clinical assessments.
This position is perfect for individuals with excellent laboratory skills and a background in clinical or healthcare fields who are passionate about working with people.
Key Responsibilities:
Process biological samples, including blood, within the blood processing room
Liaise with the coordinating site laboratory, ensuring samples are handled and stored correctly. NB. there are additional lab responsibilities with this role.
Ensure the welfare of participants throughout their visit, providing excellent quality care.
Collect physical data through measurements and assessments
Ensure all equipment is functioning correctly and escalate any issues that arise.
Is this you?
Reporting to the HRA Team Lead you will have;
A background in lab skills, clinical or healthcare.
Excellent interpersonal skills, with the ability to clearly explain procedures to participants.
A passion for delivering exceptional, person-centred customer service.
Strong IT skills, including proficiency in Microsoft Office (Word, Excel, or equivalent).
Detail-oriented, with a strong focus on quality and accuracy.
Ability to manage and prioritise workloads efficiently, while maintaining a high standard of work.
The working pattern for this role, and the salary, is based on 36 hours per week (3 x 12-hour shifts) over Monday to Sunday, 7.30am-8.30pm.
Our passion for diversity and equality means creating a work environment for all employees that is welcoming, respectful, engaging, and enriched with opportunities for personal and professional development.
Be rewarded and recognised
26 days' annual leave (increasing with length of service) plus Bank Holidays
Holiday buy scheme (purchase up to one additional week of leave per year)
Paid day off for your birthday
USS Pension Scheme (hybrid defined benefit/defined contribution)
Enhanced family leave from day one
Health Plan
Cycle to work scheme
Professional subscriptions reimbursement (where applicable)
Free on-site gym and canteen with subsidised lunches
Free car parking
Employee discounts portal
Employee Assistance Programme
Eye-care scheme
Annual flu vaccination
Life Assurance cover
The job advert closing date may change, so we recommend that if you are planning to apply that you do so without delay.
About UK Biobank
UK Biobank is a large-scale biomedical database and research resource containing in-depth genetic and health information from half a million UK participants.
The database, the largest and most comprehensive of its kind in the world, is anonymised and made widely accessible by UK Biobank to global researchers who use it to find new scientific discoveries about common and life-threatening diseases - such as cancer, heart disease and stroke which strike in mid-later life.
UK Biobank is an innovative organisation with over 250 staff across four sites in the UK that fosters an engaging environment and supports the development of our staff. Our dedicated teams work alongside the world's leading biomedical scientists in our joint mission to improve public health.
Benefits:
Company events
Company pension
Cycle to work scheme
Discounted or free food
Employee discount
Free flu jabs
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Referral programme
Sick pay
Work Location: In person
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