Job Description

We are seeking a highly organised and proactive Health & Safety Coordinator to oversee one of our major client accounts, managing Health & Safety operations across multiple sites nationwide.




This pivotal role acts as the single point of contact between the client and our team of Health & Safety Consultants (HSC's) and our management team. You will be responsible for ensuring high-quality service delivery, consistent communication, and compliance with agreed service scopes.




The role could suit someone from a technical background in health & safety, project management or similar equivalents, or someone from a highly proficient administrative background who would like to put their skills to use in a more technically minded role.




We are looking for the successful candidate to work out of one of our 2 London based office to suit their convenience. These are based in Croydon and the Blackfriars area of central London. We also offer hybrid working as standard.

Key Responsibilities:

Oversee day-to-day operations for a major national account with projects across multiple sites. Conduct daily check-ins with Health & Safety Consultants (HSCs) to confirm site attendance and operational status as well as supporting consultant mental health and wellbeing. Serve as the primary liaison between the client and HSCs to ensure seamless communication and coordination. Monitor and track project progress by liaising with client teams and contractors. Coordinate resource planning and allocation to meet the dynamic needs of national projects. Proactively identify and progress potential leads for future project opportunities. Chair weekly internal meetings with HSCs to provide support, troubleshoot issues, and foster knowledge-sharing. Schedule and coordinate meetings for senior management as required. Compile and report weekly deliverables to internal leadership to ensure alignment with client scope and service level agreements. Monitor client incident reporting platforms daily; assist HSCs with accurate reporting, documentation, and follow-up of any incidents. Contribute to and deliver client presentations and performance updates. Support onboarding and preparation of new/proposed HSCs for client interviews by providing briefings and necessary documentation. Collate, manage, and transmit documentation for Health & Safety Files (HSFs) to the client in a timely and compliant manner.

Skills & Experience Required:

Proven experience in account or project management within the Health & Safety or construction industry. Excellent interpersonal and communication skills to manage relationships across multiple stakeholders. Highly organised with the ability to manage multiple workstreams and deadlines. Familiar with using CRM systems to input and generate data. Comfortable chairing meetings and presenting to clients at senior levels. Proficient in Microsoft Office and reporting tools. Good commercial acumen and the ability to negotiate fees / rates which align with company strategy and profit margins.

Desirable:

Experience with national/multi-site operations. Some knowledge of health and safety compliance requirements and best practices. Experience in incident management, reporting, and lessons learned processes. Experience in basic operations management and / or resource management.

Who we are:

TSA Riley has a 130-year heritage dating back to 1890 when Henry Riley Esq first established a quantity surveying practice in London. In Asia Pacific we trace our roots back to the 1980s through the merging of several respected, small project management and advisory firms.




Now, in the 21st century, we're defining and pioneering a new way of helping our clients drive greater value and impact from their built assets.




Plan. Procure. Deliver. Optimise. Decarbonise. We call this project consulting.




We provide expert strategic, commercial and operations advice; project and cost management; carbon advice; and dispute resolution. This uniquely broad range of services - across the project lifecycle - means we understand the interdependencies at every stage. We combine this with hands-on experience and personalised service to drive greater value, impact and certainty for our clients' projects.

What makes us different:

Partnerships for positive impact:

Standing side-by-side with our clients, we shape our collective future.

Growth - together:

Our strength lies not only in our global reach, wide range of sectors and services but also in how grow and develop our people.

Connected intelligence:

We are a business of 1,000 connected and collaborative project consultants. Our leaders are diverse and experienced, and we challenge and learn from each other to deliver positive outcomes.

Integrity in everything:

We do the right thing by each other, our clients and our communities.

And a lot of fun along the way:

We celebrate success, enjoy the journey and cherish our culture of camaraderie. Together, we embrace our differences and celebrate the things that make each of us authentically unique.

TSA Riley is an Equal Opportunity Employer:

We welcome applications from candidates who are interested in working with us but are not able to commit to a full-time role and/or would require forms of flexible working. Additionally, we provide hybrid working as standard practice.




We would like you to perform at your best at every stage of our recruitment process. Please contact us if you require any adjustments that would support you throughout your application.




recruitment@tsariley.uk




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