Job Description

Tomorrow's healthcare landscape today: Practice Plus Group's Birmingham hospital invites you to be a catalyst for change.
Unleash your potential in a role that transcends the ordinary - Practice Plus Group's Birmingham Hospital is changing the city's private healthcare scene, and we want you to join us. Imagine a workplace where your ideas are not only welcomed but actively encouraged, and where your career trajectory aligns with your aspirations.
At Practice Plus Group, our commitment to excellence extends beyond patient care - it includes nurturing the professional growth of our exceptional team members. Our Birmingham Hospital is designed to be a hub of innovation, a place where your skills are refined, and your career ambitions are met with enthusiasm. Join us as we shape the future of healthcare and create lasting legacies at Practice Plus Group.
If you are an experienced Healthcare Assistant with a strong understanding of how a Outpatient team operates then we could have just the role for you
What you'll be doing
You will be a vital member of the outpatient team. You provide providing clinical and non-clinical support within the Unit, ensuring that all patients are dealt with in a professional and courteous manner, which endorses the patient centred approach of the team.
You will provide a professional and patient focused clinical and administration and reception tasks, supporting the clinical team within the unit under the direction of a professionally qualified worker
As a Outpatient HCA you will participate administratively in referring patients to other areas of health care for further medical assessments or investigations by ensuring Consultants complete request forms correctly and also Participate in the assessment of patient visiting the department pre or post operatively.
What you can expect in return

• Working 37.5 per week over 4 days, Monday to Friday with the occasional Saturday shift.
• An extensive range of wellbeing and lifestyle benefits
• Flexible shifts that enable you to work around other commitments
• Varied career development opportunities

What we'll look for in you
The role involves direct contact with patients and their families on a physical and psychological level and therefore you need to be empathetic, friendly and have with good interpersonal skills as well as;

• The ability to promote safe patient care
• Are willing to develop and apply new skills to maintain and enhance the delivery of our clinical service
• The ability to recognise and give priority to the needs of patients while maintaining respect, dignity and having an individualised approach to patient services
• Good basic communication and interpersonal skills
• Excellent Telephone manner

For any further details please contact
All Locations
Practice Plus Group Hospital Birmingham All Locations is a required field
Position
HCAs
Advertising Salary
Negotiable dependant upon experience
Vacancy Type
Permanent
Schedule Type
Full Time
Rewards & Benefits
Flexible working
Physical and mental health support
Refer a friend scheme
Free access to Reward Gateway discount scheme
Blue Light Card, Boundless card and Costco membership eligibility
Award winning ED&I programme
Access to private health insurance
Training & Development
Training delivered via our bespoke Learning Management System Practice Plus Group Skills Academy.
Great development and career progression opportunities.
Apprenticeship pathways to study:

• Healthcare Support Worker L2
• Senior Healthcare Support Worker
• Adult Nursing or Adult Mental Health L3

In my previous job I worked 9 to 5 and I was on the road all the time. On top of that I was on call every weekend and my time was not my own or my family's. The job as a Health Care Assistant (HCA) at HMP Hewell had a shift pattern of three long days a week, and those days change according to the rota. I worked one weekend in three, leaving me four days during the school week to be at home when my children came home. It was ideal in the holidays.

Skills Required