Job Description

We have a fantastic opportunity for a care assistant to join our new High Dependency unit as a Healthcare Assistant working 157.5 hours every 4 weeks. You will need to be flexible to work days, nights, weekends and bank holidays.
The individual will assist in the assessment, planning implementing and evaluate the care of our service users under the guidance of qualified nurses. You will assisting in supporting service users to engage in social/therapeutic activities, promotion of effective relationships which enable and address spirituality, diversity and equality in accordance to our organisations mission, values, vision and legislation.
Main duties of the job

• Provide advice and instruction to patients to explain any procedures being undertaken
• To follow individual care and therapeutic programmes for patients under the supervision of, a registered nurse.
• To support care plans help patients reach recovery goals, maintain ADLs, attend appointments and develop coping strategies.
• Support registered nurses in physical health monitoring patients vital signs, drug or alcohol screening and promoting of wellbeing.( When appropriately trained)
• To be supportive and communicative with patients and colleagues.
• Attend and participate in staff meetings.
• To ensure at all times patients are treated with care and compassion
• To ensure that privacy and dignity of patients is respected and maintained at all times.
• Report any change or deviation from planned care package to registered nurses.
• To be informed and aware of the patients clinical condition and individual circumstances to ensure the care and comfort of service users.
• To provide patients with personal care.
• To support in maintaining and promoting health and safety within the work environment.
• Support and promote patient with management of their Section 17 leave of Mental health Act.
• To assist in the maintenance of ward cleanliness and tidiness and adhere to infection control policy and procedures at all times

About us
Options for Care provides mental health recovery services in Birmingham. Our primary objective is to empower service users and help them realise their full potential through progressive improvements in their quality of life and a steady progression towards recovery, culminating in successful discharge. We are proud to share our unwavering commitment to our mission, vision, and values.
Mission Realising Potential
Vision We offer best-practice interventions to enable personal recovery and well-being.
Values
The individual is at the heart of everything we do.
We inspire, stimulate and empower people to achieve and grow through compassionate, supportive and protective relationships.
We deliver and continuously evaluate high-quality service whilst respecting differences, promoting dignity and supporting the privacy of others.
Details
Date posted
22 October 2025
Pay scheme
Other
Salary
Depending on experience Pay rate starting from 12.25
Contract
Permanent
Working pattern
Full-time
Reference number
E0277-25-0040
Job locations
106 Moseley Road
Birmingham
B12 0HG
Job description
Job responsibilities
For further information about the main responsibilities of the Healthcare Assistant, please refer to the attached job description and person specification. Job description
Job responsibilities
For further information about the main responsibilities of the Healthcare Assistant, please refer to the attached job description and person specification.
Person Specification
Qualifications
Essential

• Completed NVQ Level 2 in Health and Social Care

Desirable

• Evidence of appropriate post graduate learning
• Care Certificate (Completed, or working towards)
• NVQ level 3 in Health and Social Care

Experience
Essential

• Experience of working within mental health services or similar care experience
• To understand and adhere to the confidential nature of the work
• Understanding of the roles of individual members of the clinical multi-disciplinary team

Desirable

• Experience within a mental health rehabilitative environment
• Working Knowledge of the Mental Health Act 1983 and changes with Mental Health Act 2007
• Working knowledge of the Mental Capacity Act 2005 and Safeguarding procedures

Skills
Essential

• Basic Keyboard Skills
• Active Listening Skills
• Effective Communication, both verbal and non-verbal
• Written Skills
• Able to assist others in delivery of care
• Able to work with/without direct supervision
• Able to prioritise and organise own work, whilst also supporting others

Desirable

• Evidence of supporting families and carers

Experience
Essential

• Experience of working within mental health services or similar care experience
• To understand and adhere to the confidential nature of the work
• Understanding of the roles of individual members of the clinical multi-disciplinary team

Desirable

• Experience within a mental health rehabilitative environment
• Working Knowledge of the Mental Health Act 1983 and changes with Mental Health Act 2007
• Working knowledge of the Mental Capacity Act 2005 and Safeguarding procedures

Person Specification
Qualifications
Essential

• Completed NVQ Level 2 in Health and Social Care

Desirable

• Evidence of appropriate post graduate learning
• Care Certificate (Completed, or working towards)
• NVQ level 3 in Health and Social Care

Experience
Essential

• Experience of working within mental health services or similar care experience
• To understand and adhere to the confidential nature of the work
• Understanding of the roles of individual members of the clinical multi-disciplinary team

Desirable

• Experience within a mental health rehabilitative environment
• Working Knowledge of the Mental Health Act 1983 and changes with Mental Health Act 2007
• Working knowledge of the Mental Capacity Act 2005 and Safeguarding procedures

Skills
Essential

• Basic Keyboard Skills
• Active Listening Skills
• Effective Communication, both verbal and non-verbal
• Written Skills
• Able to assist others in delivery of care
• Able to work with/without direct supervision
• Able to prioritise and organise own work, whilst also supporting others

Desirable

• Evidence of supporting families and carers

Experience
Essential

• Experience of working within mental health services or similar care experience
• To understand and adhere to the confidential nature of the work
• Understanding of the roles of individual members of the clinical multi-disciplinary team

Desirable

• Experience within a mental health rehabilitative environment
• Working Knowledge of the Mental Health Act 1983 and changes with Mental Health Act 2007
• Working knowledge of the Mental Capacity Act 2005 and Safeguarding procedures

Skills Required