Job Description

Hours per week - 18 to 21.5 Ideally include a Monday - flexible on other days/hours
Salary - Band 3 equivalent
This is a chance to work in a caring environment where your contribution truly matters. We are looking for someone who finds patient care and working as a team rewarding. The role can be demanding at times so we are looking for someone who is also resilient and has a can do attitude. Prior experience of working in general practice or the NHS is required, but not experience of all aspects of the role. Training will be provided to a suitable candidate to become an excellent general practice HCA.
Main duties of the job
As an HCA you will help provide patient care, in particular health monitoring and assessment: taking blood samples, blood pressures, pulse, ECGs and temperature, measuring height and weight and urinalysis testing. Support preventative care by conducting NHS health checks, advising on lifestyle choices and administering adult vaccinations. Support clinical administration such as ordering, rotation and maintenance of clinical stock levels. Support clinical colleagues when a chaperone is needed or in the emergency management of patients. To do this you will work to protocols ensuring best practice and safe care.
About us
We are a multi-disciplinary team of GPs, ANPs, MHP, paramedics, nurses, GP (healthcare) assistants, pharmacist, social prescriber, dietitian, wellbeing coach, MSK practitioners, phlebotomists and administrative and cleaning staff who all work closely together to deliver excellent patient-centred care. Every team member is valued, and we encourage open communication, mutual respect and shared learning.
We provide care to just over 15,500 patients from a modern, purpose-built building with free parking, disabled access and an attached (independent) pharmacy on-site. The work environment is fast-paced, where change and continuous improvement is the norm. Our next exciting change is that we will merge with Newport Health Centre. This merger will bring together two well-established practices into a single, stronger organisation better positioned to meet the challenges we all face. We believe this step will strengthen our ability to deliver high quality, sustainable care for our patients and supportive working environments for our teams.
We value homemade cake, teamwork, innovation, and continuous improvement in a supportive atmosphere. Joining us means being part of a practice that makes a real difference in the health and wellbeing of our community.
Details
Date posted
12 December 2025
Pay scheme
Other
Salary
Depending on experience Band 3 equivalent
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
E0049-HCA-CMC-1225
Job locations
Cowes Medical Centre
200 Newport Road
Cowes
Isle Of Wight
PO31 7ER
Job description
Job responsibilities
You will start with some initial HCA responsibilities which may then progress over time to include the following HCA responsibilities:
Initial Areas of Focus
Clinics are clean, tidy & stocked
Blood pressure, height, weight, pulse & temperature
Phlebotomy
Chaperoning
NHS Health checks
ECG recording
Urinalysis
Areas of Focus in Future Years
Maintenance and testing of medical equipment
Ordering, rotation & maintenance of clinical stock levels
Re-stock clinical rooms and storage cupboards
Recording refrigerator temperatures
Collection of specimens as directed
Flu vaccinations
Routine immunisation & B12
Working alongside other clinicians to provide patient care, you will undertake the following:
Record patient and clinical appointment information on the clinical system
Recognise changes in the patients observations which must be reported and acted on
Assist clinicians in emergency management of patients
Enable patients to access appropriate professional care in the practice team
Appreciate the Principles of Healthy Living
Provide relevant health promotion literature for patients
Undertake and record patient health checks, to include blood pressure readings, urine testing, medical history taking
Attend any training required for the role
Prepare and maintain environments and equipment before, during and after patient care interventions including
Test urine specimens using appropriate equipment and record as required
Assist with the collection of health and well-being data
Help raise awareness of health and well-being and how it can be promoted
Assist clinicians in the emergency management of patients (e.g. CPR, anaphylaxis, haemorrhage, fits and faints and hypoglycaemia)
Attend relevant training and meetings as required
To perform other clinical tasks as trained and agreed to meet the needs of the practice
You may also have areas of specific responsibility, such as:
Liaison with patients for a specific health register
Advise on health promotion
Vaccine/cold chain storage and monitoring
Maintain vaccine stock levels and stock rotation
You may be required to work additional hours including at weekends to accommodate the needs of the patients eg for Flu/Covid vaccine clinics.
This job description is not intended to be an exhaustive list of the responsibilities of the post. It will be subject to review and revision in the light of developments and following appraisals etc.
Job description
Job responsibilities
You will start with some initial HCA responsibilities which may then progress over time to include the following HCA responsibilities:
Initial Areas of Focus
Clinics are clean, tidy & stocked
Blood pressure, height, weight, pulse & temperature
Phlebotomy
Chaperoning
NHS Health checks
ECG recording
Urinalysis
Areas of Focus in Future Years
Maintenance and testing of medical equipment
Ordering, rotation & maintenance of clinical stock levels
Re-stock clinical rooms and storage cupboards
Recording refrigerator temperatures
Collection of specimens as directed
Flu vaccinations
Routine immunisation & B12
Working alongside other clinicians to provide patient care, you will undertake the following:
Record patient and clinical appointment information on the clinical system
Recognise changes in the patients observations which must be reported and acted on
Assist clinicians in emergency management of patients
Enable patients to access appropriate professional care in the practice team
Appreciate the Principles of Healthy Living
Provide relevant health promotion literature for patients
Undertake and record patient health checks, to include blood pressure readings, urine testing, medical history taking
Attend any training required for the role
Prepare and maintain environments and equipment before, during and after patient care interventions including
Test urine specimens using appropriate equipment and record as required
Assist with the collection of health and well-being data
Help raise awareness of health and well-being and how it can be promoted
Assist clinicians in the emergency management of patients (e.g. CPR, anaphylaxis, haemorrhage, fits and faints and hypoglycaemia)
Attend relevant training and meetings as required
To perform other clinical tasks as trained and agreed to meet the needs of the practice
You may also have areas of specific responsibility, such as:
Liaison with patients for a specific health register
Advise on health promotion
Vaccine/cold chain storage and monitoring
Maintain vaccine stock levels and stock rotation
You may be required to work additional hours including at weekends to accommodate the needs of the patients eg for Flu/Covid vaccine clinics.
This job description is not intended to be an exhaustive list of the responsibilities of the post. It will be subject to review and revision in the light of developments and following appraisals etc.
Person Specification
Special Job Requirements
Essential

• Chaperoning
• Following protocols and clinical guidelines
• Home visits
• Requirement to provide extended access in line with practice or external initiatives

Qualifications
Essential

• GCSE grade A to C in English and Maths
• Minimum of 1 years healthcare experience
• NHS Care Certificate/working towards this

Desirable

• Qualified to NVQ level 2 or 3 in Health and Social Care

Experience
Essential

• Good IT skills able to learn how to use new applications
• Previous experience in general practice/NHS

Desirable

• Previous knowledge of SystmOne

Qualities & Attributes
Essential

• A real people person who listens
• Reliable, trustworthy and conscientious
• Sensitive to Patient needs
• Confident if faced with challenging Patients
• Patient, polite & good mannered
• Smart, clean & well-presented appearance
• Enthusiastic and a self-starter
• Able to work in a team
• Able to remain calm under pressure
• Takes responsibility for own actions

Desirable

• Flexible approach to duties and working arrangements
• Able to pick up what is happening around you and be able to show a proactive approach to delivering excellent Patient care

Skills & Abilities
Essential

• Excellent communication skills
• Problem solving skills
• Ability to work without direct supervision
• Ability to manage time and workload
• Manage multiple tasks and conflicting demands with good attention to detail
• Ability to work under pressure & maintain a professional / effective approach
• Ability to work as part of an integrated multi-skilled team

Person Specification
Special Job Requirements
Essential

• Chaperoning
• Following protocols and clinical guidelines
• Home visits
• Requirement to provide extended access in line with practice or external initiatives

Qualifications
Essential

• GCSE grade A to C in English and Maths
• Minimum of 1 years healthcare experience
• NHS Care Certificate/working towards this

Desirable

• Qualified to NVQ level 2 or 3 in Health and Social Care

Experience
Essential

• Good IT skills able to learn how to use new applications
• Previous experience in general practice/NHS

Desirable

• Previous knowledge of SystmOne

Qualities & Attributes
Essential

• A real people person who listens
• Reliable, trustworthy and conscientious
• Sensitive to Patient needs
• Confident if faced with challenging Patients
• Patient, polite & good mannered
• Smart, clean & well-presented appearance
• Enthusiastic and a self-starter
• Able to work in a team
• Able to remain calm under pressure
• Takes responsibility for own actions

Desirable

• Flexible approach to duties and working arrangements
• Able to pick up what is happening around you and be able to show a proactive approach to delivering excellent Patient care

Skills & Abilities
Essential

• Excellent communication skills
• Problem solving skills
• Ability to work without direct supervision
• Ability to manage time and workload
• Manage multiple tasks and conflicting demands with good attention to detail
• Ability to work under pressure & maintain a professional / effective approach
• Ability to work as part of an integrated multi-skilled team

Skills Required