Job Description

Do you wish to make a real difference? If you are then we have a job for you!
We are looking for someone who is dynamic, enthusiastic and person centred to join our team at Wotton Lawn. You will need to be resilient and prepared to think about the positives rather than focusing on challenges.
In return we offer the chance to work with some highly complex people in an extremely rewarding job where no day is the same as the last. You will be joining a team of highly skilled and committed individuals and will become part of the Multi-disciplinary team.
Main duties of the job

• To assist qualified nurses in the provision of care as detailed in the individual care plans, undertake tasks that facilitate the smooth running of the ward as directed by qualified nurses, and liaise with other departments.
• To develop rapport with patient group to enable patients to balance periods of activity, socialisation and rest.
• To provide assistance and support in maintaining patient's social network to include family relationships and cultural needs.
• Use interpersonal and communication skills to de-escalate and reduce aggressive behaviour if encountered from users and carers.
• To provide ward and community based social and recreational activities for ward patients including individual and group activities.
• Awareness of own limitations, seek support if and when need arises.
• Liaise effectively with nursing colleagues, MDT and other allied health professionals.
• Ensure that core aspects of care are maintained and developed.
• Regularly establish good links and communicate with carers.
• To assist patients to access their monies following Trust financial procedures

The qualification, training & experience requirements for the role are underlined in the /Person Specification.
About us
We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.
Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.
Details
Date posted
27 October 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year per annum (pro rata)
Contract
Permanent
Working pattern
Full-time
Reference number
327-25-892
Job locations
Wotton Lawn
Horton Road
Gloucester
GL1 3WL
Job description
Job responsibilities
As a Health Care Assistant you will be responsible for participating and assisting in the delivery of care and services to patients and service users as part of a Mental Health and Social Care Health Service. Health Care Assistant, employed by the Trust are required to follow the guidance set out in Code of Conduct for Health Care Assistants/ Health Care Support Workers to provide safe and compassionate care of a high standard, and to challenge others who are not.
Previous experience is desirable but not essential. If you are new to care and hold no experience in healthcare, then we offer a fantastic development opportunity with a structured development plan (including achieving the Care Certificate). You will progress from a pay band 2 to pay band 3 on achievement of the Care Certification.
You will receive direct supervision and partake in reflective practice and training on a regular basis and to support you meeting the Care Certificate standards. All successful applicants will also have the opportunity to discuss the prospect of undertaking a Level 3 Healthcare Support Worker Apprenticeship alongside their substantive post. This apprenticeship would include the Level 3 Diploma in Clinical Healthcare.
When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. Please remember that skills and experience gained outside of work can be used as evidence in your application.
Please refer to the Healthcare Support Worker Code of Conduct attachment and use this to support your application.
Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.
Please refer to the Additional Information attachment before submitting your application. Job description
Job responsibilities
As a Health Care Assistant you will be responsible for participating and assisting in the delivery of care and services to patients and service users as part of a Mental Health and Social Care Health Service. Health Care Assistant, employed by the Trust are required to follow the guidance set out in Code of Conduct for Health Care Assistants/ Health Care Support Workers to provide safe and compassionate care of a high standard, and to challenge others who are not.
Previous experience is desirable but not essential. If you are new to care and hold no experience in healthcare, then we offer a fantastic development opportunity with a structured development plan (including achieving the Care Certificate). You will progress from a pay band 2 to pay band 3 on achievement of the Care Certification.
You will receive direct supervision and partake in reflective practice and training on a regular basis and to support you meeting the Care Certificate standards. All successful applicants will also have the opportunity to discuss the prospect of undertaking a Level 3 Healthcare Support Worker Apprenticeship alongside their substantive post. This apprenticeship would include the Level 3 Diploma in Clinical Healthcare.
When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. Please remember that skills and experience gained outside of work can be used as evidence in your application.
Please refer to the Healthcare Support Worker Code of Conduct attachment and use this to support your application.
Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.
Please refer to the Additional Information attachment before submitting your application.
Person Specification
QUALIFICATIONS
Essential

• C and above in GCSE English and Maths or level 4 and above (or equivalent Adult Literacy and Numeracy).

Desirable

• NVQ level 2
• Care Certificate

NATURE OF EXPERIENCE
Desirable

• No previous experience is required although it would be desirable that the individual is able to demonstrate some prior experience and understanding of caring for others on a voluntary basis

Person Specification
QUALIFICATIONS
Essential

• C and above in GCSE English and Maths or level 4 and above (or equivalent Adult Literacy and Numeracy).

Desirable

• NVQ level 2
• Care Certificate

NATURE OF EXPERIENCE
Desirable

• No previous experience is required although it would be desirable that the individual is able to demonstrate some prior experience and understanding of caring for others on a voluntary basis

Skills Required