Job Description

We are seeking a motivated and dedicated Healthcare Assistant to join our well-established and friendly nurse-led team at the Hayes Renal Satellite Unit.Located on a tree-lined street opposite the Beck Theatre in Hayes, our purpose-built haemodialysis unit features 24 stations and offers free staff parking.
We operate Monday to Saturday, from 07:00 to 23:30, with a range of shift patterns including long and short day shifts, as well as twilight shifts. The successful candidate must be flexible and willing to work across all shift types to meet service needs.
No prior haemodialysis experience is required--we provide comprehensive on-site training. As part of Imperial College Healthcare NHS Trust, staff also benefit from access to a wide range of training and development opportunities.
Main duties of the job

• Welcome and escort patients from the waiting area into the dialysis unit.
• Assist patients with activities of daily living in accordance with their plan of care.
• Promote, monitor and maintain a working environment that is safe and clean for attending patients and staff.
• Promote, monitor and maintain the safety and security of the ward environment and promptly report faulty equipment to registered nurse according to ward policy and procedure.
• To use effective communication skills with staff, patients, relatives and visitors ensuring that confidentiality is maintained at all times.
• Attend ward handover and staff meetings and make valuable contributions towards the smooth running of the clinical area.
• Participate in the ordering and stock control of unit supplies, maintain appropriate records.
• Ensure the safety of the ward stock, by receiving and storing them in a manner and place that will protect them from damage.
• To attend Trust mandatory training and 2 yearly updates, in accordance with policy and procedure.

About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. .
Details
Date posted
11 November 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
29,651 to 31,312 a year pa inclusive
Contract
Permanent
Working pattern
Full-time
Reference number
290-MIC-1871
Job locations
Hayes Renal Unit
Hayes
UB3 2RR
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the attachment with the job advert. Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the attachment with the job advert.
Person Specification
Education/ qualifications
Essential

• Numeracy Skills Level 1
• Literacy Skills Level 2Text

Desirable

• A level
• Degree education

Experience
Essential

• Good insight into role
• Experience in customer service
• Ability to prioritise work
• Experience in team work

Desirable

• Previous recent care work experience in an acute NHS environment or rehab ward/unit

Skills/knowledge/ abilities
Essential

• Good spoken & written English
• Good understanding of windows-based applications, eg. MS Word, Excel
• Understanding of confidentiality
• Punctual

Desirable

• Computer skills
• Customer Care training
• Demonstrate the ability to work on own initiative and be assertive

Person Specification
Education/ qualifications
Essential

• Numeracy Skills Level 1
• Literacy Skills Level 2Text

Desirable

• A level
• Degree education

Experience
Essential

• Good insight into role
• Experience in customer service
• Ability to prioritise work
• Experience in team work

Desirable

• Previous recent care work experience in an acute NHS environment or rehab ward/unit

Skills/knowledge/ abilities
Essential

• Good spoken & written English
• Good understanding of windows-based applications, eg. MS Word, Excel
• Understanding of confidentiality
• Punctual

Desirable

• Computer skills
• Customer Care training
• Demonstrate the ability to work on own initiative and be assertive

Skills Required