Healthcare Assistant

Hereford, United Kingdom

Job Description

Mortimer Ward is a 20 bed admission ward for adults predominantly aged 18 to 65 with acute mental illness. Our patients often have complex needs and the successful candidate will demonstrate a passion for a holistic approach to meeting those care needs. We work closely with allied health professionals within the Unit and our aim is to maximise the health and wellbeing of the patients in our care, supporting them and their families. The Trust and the ward has a number of initiatives focusing on clinical leadership, operational management and strategic planning which will offer opportunities for professional development. The Unit is currently undergoing extensive environmental redevelopment works which will enhance the patient experience, ward safety and therapeutic facilitation.
We are looking to appoint motivated and dynamic individuals to join our Multi-disciplinary team. Part of your role is to ensure patient care is of the highest standards supporting the Nursing and Medical team, acting as a role model at all times and using your initiative to maintain quality and safety.
If you require any further information please contact Tom Dickinson Ward Manager on 01432 220922
This is a full time role.
Please note the Trust will not routinely provide sponsorship to work for this role. In addition to meet Home Office salary threshold you must have the significant experience to be offered top of the pay band AND work a minimum of 35.5 hours per week.
Main duties of the job
Put patient care at the heart of the work you do to improve health care outcomes and service delivery
Deliver the highest standards and quality outcomes possible
Be the best you can be, always look for ways to improve and develop to reach your potential
Encourage others to develop themselves and the service through improvement, innovation and continuous development
Joint working with others, e.g. patients, colleagues in the delivery of high quality healthcare
Build positive working relationships, respecting and valuing others, being helpful and inclusive
Work alongside the multi-disciplinary team to deliver interventions both on the ward and in the community
To work with patients on a one to one and group basis to develop independent living skills and provide psychoeducation
To carry out enhanced observations of patients/clients to support with the management of presenting risks
About us
At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.
Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.
We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.
What we offer;

  • 27 days leave plus bank holidays, increasing up to 33 days with long service
  • Generous NHS pension and enhanced pay when you work unsocial hours
  • Flexible and agile working opportunities
  • Great maternity, paternity, and adoption support
  • Wide range of supportive staff networks
  • Health and wellbeing opportunities
If you would like to know more, please visit our website.
We encourage you to read the attached applicant guidance notes.
Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.
Details
Date posted
19 December 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year
Contract
Permanent
Working pattern
Full-time
Reference number
C9798-1929
Job locations
Mortimer Ward, Stonebow Unit
Stonebow Road
Hereford
HR1 2ER
Job description
Job responsibilities
Behave consistently with the values and beliefs of the organisation and promote these on day-to-day basis.
Act as a role model to colleagues, always seeking to maintain the highest standards of professionalism.
Use their initiative and take responsibility for themselves and the quality of their work and the service they provide to patients.
As part of the ward team, support the wards senior nursing staff by assisting them to produce the best possible standards of care and practice from within the available resources.
Carry out assigned duties involving direct patient care in support of and supervised by a registered nurse.
For full details of the duties and criteria for the role please refer to the job description and person specification attached. Job description
Job responsibilities
Behave consistently with the values and beliefs of the organisation and promote these on day-to-day basis.
Act as a role model to colleagues, always seeking to maintain the highest standards of professionalism.
Use their initiative and take responsibility for themselves and the quality of their work and the service they provide to patients.
As part of the ward team, support the wards senior nursing staff by assisting them to produce the best possible standards of care and practice from within the available resources.
Carry out assigned duties involving direct patient care in support of and supervised by a registered nurse.
For full details of the duties and criteria for the role please refer to the job description and person specification attached.
Person Specification
Experience
Essential
  • Manual handling of patients, using lifting aids
  • Experience of working in a care environment
Desirable
  • Experience working with working age adults with acute mental health needs
Skills & Abilities
Essential
  • Role modelling good behaviour to support others and the maintenance of a positive culture
  • A positive attitude and able to act on feedback
  • Ability to praise and be supportive to others
  • Ability to communicate clearly and effectively in English in both verbal and written formats
  • Treat patients with respect and dignity
  • Ensure that own actions support equality, diversity, rights and quality
  • Ability to follow a clear instruction and feed back to senior staff.
  • Good knowledge of clinical and environmental hygiene guidelines and standards
  • Ability to work as part of a team, as well as on own initiative
  • Maintain confidentiality at all times
Additional Criteria
Essential
  • You understand that we will not routinely provide sponsorship to work for this role.
Knowledge
Essential
  • Good English
  • Can demonstrate a sound awareness of the Mental Health Act
  • An awareness of risk management and how this may present itself
Qualifications
Essential
  • Vocational qualification level 3 or equivalent / level 2 qualification in care and willing to undertake relevant level 3 qualification upon appointment.
  • or equivalent qualification or experience
  • Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust
  • Management of Actual and Potential Aggression (MAPA) training
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
Person Specification
Experience
Essential
  • Manual handling of patients, using lifting aids
  • Experience of working in a care environment
Desirable
  • Experience working with working age adults with acute mental health needs
Skills & Abilities
Essential
  • Role modelling good behaviour to support others and the maintenance of a positive culture
  • A positive attitude and able to act on feedback
  • Ability to praise and be supportive to others
  • Ability to communicate clearly and effectively in English in both verbal and written formats
  • Treat patients with respect and dignity
  • Ensure that own actions support equality, diversity, rights and quality
  • Ability to follow a clear instruction and feed back to senior staff.
  • Good knowledge of clinical and environmental hygiene guidelines and standards
  • Ability to work as part of a team, as well as on own initiative
  • Maintain confidentiality at all times
Additional Criteria
Essential
  • You understand that we will not routinely provide sponsorship to work for this role.
Knowledge
Essential
  • Good English
  • Can demonstrate a sound awareness of the Mental Health Act
  • An awareness of risk management and how this may present itself
Qualifications
Essential
  • Vocational qualification level 3 or equivalent / level 2 qualification in care and willing to undertake relevant level 3 qualification upon appointment.
  • or equivalent qualification or experience
  • Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust
  • Management of Actual and Potential Aggression (MAPA) training
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Skills Required

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Job Detail

  • Job Id
    JD4438417
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    £24,937-26,598 per year
  • Employment Status
    Full Time
  • Job Location
    Hereford, United Kingdom
  • Education
    Not mentioned