Job Description

Botesdale Health Centre in Diss are looking for a professional, conscientious and highly effective Healthcare Support Worker (HCA) to join our friendly team. This is a full-time position working 37.5 hours per week. The primary focus of the role is to work as part of the nursing team and also as part of the wider practice team, providing high quality and timely care to registered patients of Botesdale Health Centre.
The healthcare assistant role within general practice can be very different to the role within other settings and as such we are only looking for applications from those with previous primary care experience.
Main duties of the job

• Undertake phlebotomy for both venous and INR patient testing
• Blood pressure/weight/height/BMI checks
• Wound dressings and suture and clip removals
• Urine testing and analysis and submit samples to the laboratory following the practice protocol
• Obtaining specimens, ensuring their maintenance under correct conditions and dispatch to the appropriate agency
• Perform ECGs
• Promotion of health and wellbeing to individual patients by carrying out health checks and new patient checks

About us
We are a rural GMS 10,100 patient surgery with 4 partners, 5 salaried GPs and a fantastic clinical and practice team with an on-site dispensary. We are located in a modern, recently extended surgery with community nurses located on site as well as an X-ray suite and glorious surrounding countryside.
Details
Date posted
18 December 2025
Pay scheme
Other
Salary
13.50 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
29247
Job locations
High Street
Bildeston
Ipswich
Suffolk
IP7 7EX
Job description
Job responsibilities
If you would like to find out more information about this role, please see the attached job specification. Job description
Job responsibilities
If you would like to find out more information about this role, please see the attached job specification.
Person Specification
Qualifications
Essential

• Successful completion of the Care Certificate, or willingness to undertake, as indicated by the CQC;
• Level 3 Diploma in Health and Social Care, or equivalent;

Experience
Essential

• Strong clinical skills including venepuncture/phlebotomy.
• Excellent patient-facing communication and interpersonal skills.
• Confidential manner with a compassionate and respectful approach, placing a high value on the dignity of patients, relatives, carers and colleagues.
• Ability to work independently, determining own workload priorities, as well as working as part of a multi-disciplinary team.
• Strong organisational and time management skills.

Person Specification
Qualifications
Essential

• Successful completion of the Care Certificate, or willingness to undertake, as indicated by the CQC;
• Level 3 Diploma in Health and Social Care, or equivalent;

Experience
Essential

• Strong clinical skills including venepuncture/phlebotomy.
• Excellent patient-facing communication and interpersonal skills.
• Confidential manner with a compassionate and respectful approach, placing a high value on the dignity of patients, relatives, carers and colleagues.
• Ability to work independently, determining own workload priorities, as well as working as part of a multi-disciplinary team.
• Strong organisational and time management skills.

Skills Required