Job Description

Heacham Group Practice is looking for a healthcare assistant (HCA) to join the practice in this vital patient-facing role with both clinical and administrative responsibilities. The role is offered on a part time basis and we are looking for someone to work 16-20 hours per week.
As a HCA you will work under the supervision of our nurses and GPs to provide safe, effective and patient-centred care.
The role will offer you the opportunity to build on your experience, skills and competence, requiring you to work effectively within a multidisciplinary healthcare team. The healthcare assistant role within general practice can be very different to the role within other settings and as such we would welcome applications from those with previous primary care experience. All applicants should ensure that they live within reasonable commuting distance.
Main duties of the job

• Carry out base-line observations such as pulse, oximetry, temperature, blood pressure and blood glucose levels, recording findings accurately.
• Wound care and dressings, venepuncture, phlebotomy checks, ECGs.
• Administering of vaccinations (if qualified).
• Ensure that all clinical rooms are adequately stocked and prepared for each session.
• Update patient health records.
• Ensure that medical supplies are in stock.
• Act as a chaperone where required.
• Assist GP during the performance of minor operations.
• Communicate with patients, relatives, and carers including providing valuable health promotion and education.
• NHS health checks and anticoagulation clinic.
• Supporting infection control and health and safety protocols.

About us
Heacham Group Practice is a 2 partner training practice with two surgeries at Heacham and Snettisham providing excellent quality healthcare for approximately 7,600 patients. Our clinical team includes salaried GPs and very skilled nursing team including nurse practitioner, specialist nurses and HCAs. We are supported by an experienced administrative team as well as a wide range of other healthcare professionals through our PCN (Coastal PCN). Our clinical system is SystmOne.
Some benefits we offer include:

• A permanent employment contract
• Membership of the NHS pension scheme
• Support for your personal and professional development
• Excellent training and development opportunities

Details
Date posted
22 October 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
29063
Job locations
45 Station Road
Heacham
Kings Lynn
Norfolk
PE31 7EX
Job description
Job responsibilities
If you would like to find out more information about this role, please do not hesitate to get in contact with us. Job description
Job responsibilities
If you would like to find out more information about this role, please do not hesitate to get in contact with us.
Person Specification
Qualifications
Essential

• Qualified in Phlebotomy
• HCA Course specific to general practice or willingness to undertake.

Experience
Essential

• Experience of working within a GP practice.
• Strong clinical skills including venepuncture/phlebotomy.
• Excellent patient-facing communication and interpersonal skills.
• Confidential manner with a compassionate and respectful approach, placing a high value on the dignity of patients, relatives, carers and colleagues.
• Ability to work independently, determining own workload priorities, as well as working as part of a multi-disciplinary team.
• Strong organisational and time management skills.
• Good IT skills and accuracy in record keeping.

Person Specification
Qualifications
Essential

• Qualified in Phlebotomy
• HCA Course specific to general practice or willingness to undertake.

Experience
Essential

• Experience of working within a GP practice.
• Strong clinical skills including venepuncture/phlebotomy.
• Excellent patient-facing communication and interpersonal skills.
• Confidential manner with a compassionate and respectful approach, placing a high value on the dignity of patients, relatives, carers and colleagues.
• Ability to work independently, determining own workload priorities, as well as working as part of a multi-disciplinary team.
• Strong organisational and time management skills.
• Good IT skills and accuracy in record keeping.

Skills Required