Job Description

This role as a Healthcare Assistant at Ballington House in Leek offers an opportunity to make a positive difference in the lives of individuals with complex mental health needs. The position involves providing compassionate care and support to help service users along their recovery journey towards a fulfilling life. The team works collaboratively within a multi-disciplinary environment to deliver personalized care, and the role provides access to training and development to support career progression.
Main duties of the job
As a Healthcare Assistant, you will be part of an inclusive and supportive team that works together to provide care and support to individuals with a range of mental health conditions. Your day-to-day responsibilities will include interacting with service users, encouraging and motivating them with their recovery goals and daily living tasks, carrying out duties assigned by the multi-disciplinary team, updating patient records, responding to incidents, and ensuring a clean and safe environment. This can be a challenging but rewarding role, requiring a positive attitude, compassion, resilience, and vigilance.
About us
Elysium Healthcare is an established and stable company with over 8,000 employees, providing a range of mental health, neurological, learning disability, and autism services across England and Wales. As part of the global Ramsay Health Care network, Elysium offers opportunities for growth and development within a supportive and values-driven organization.
Details
Date posted
17 November 2025
Pay scheme
Other
Salary
25,058 a year
Contract
Permanent
Working pattern
Full-time
Reference number
1426950308
Job locations
Elysium Healthcare
Leek
ST13 5LW
Job description
Job responsibilities
Are you a naturally caring experienced Support Worker in the UK, looking for your career to be fulfilling, where you're valued, recognised, and supported?
If you want to make a positive difference to the lives of others and change lives for the better, then join the team at Ballington House in Leek as a Support Worker and experience what delivering great healthcare should feel like.
You'll have access to a range of training and development options to help you achieve your career aspirations, while working as part of a supportive and friendly team in a culture built on kindness and teamwork.
What you will be doing:
You will join an inclusive and supportive team that works well together to provide care to people with a range of Mental Health conditions, using your knowledge and skills to help people along their recovery pathway towards leading a valued and fulfilled life. Your day to day will include talking and interacting with service users, supporting, encouraging, and motivating them with all aspects of their recovery and treatment goals, such as daily living tasks, community involvement etc, carrying out duties allocated by the MDT, updating patient records, responding to incidents, supporting mealtimes, ensuring a clean and safe environment.
It can be quite a challenging environment at times, so a positive attitude, compassion, resilience and vigilance are important. But it is hugely rewarding to see people improve because of your involvement, knowing that you've made someone's life better.
The shift pattern is 12.5 hours a day, 3-4 days a week including nights and weekends. 37.5 hours per week.
Where you will be working:
Location: Ballington Gardens, Leek, Staffordshire ST13 5LW
You will be working at Ballington House, a 13 bedded Mental Health rehabilitation hospital that provides services for women with complex Mental Health needs.
The environment at Ballington House offers a pathway from admission to discharge which incorporates three phases; the assessment phase (accepting help), the rehabilitation phase (believing, trying and learning) and the community phase-out (self-reliance).
The patients journey generally begins on the ground floor and as they move through each phase of their pathway they proceed to the first floor and then the two bedroomed apartment on the first floor.
You will work alongside an experienced multi-disciplinary team consisting of a consultant psychiatrist, clinical psychologist and assistants, an occupational therapist and assistants, nurses, and support workers.
What you will get:

• Annual salary of 25,058
• The equivalent of 33 days annual leave - plus your birthday off!
• Free meals and parking
• Wellbeing support and activities to help you maintain a great work-life balance
• Career development and training to help you achieve your career goals
• Pension contribution to secure your future
• Life Assurance for added peace of mind
• Enhanced Maternity Package so you can truly enjoy this special time

There are also a range of other benefits including retail discounts and special offers and much more.
About your next employer:
You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person's individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure. Job description
Job responsibilities
Are you a naturally caring experienced Support Worker in the UK, looking for your career to be fulfilling, where you're valued, recognised, and supported?
If you want to make a positive difference to the lives of others and change lives for the better, then join the team at Ballington House in Leek as a Support Worker and experience what delivering great healthcare should feel like.
You'll have access to a range of training and development options to help you achieve your career aspirations, while working as part of a supportive and friendly team in a culture built on kindness and teamwork.
What you will be doing:
You will join an inclusive and supportive team that works well together to provide care to people with a range of Mental Health conditions, using your knowledge and skills to help people along their recovery pathway towards leading a valued and fulfilled life. Your day to day will include talking and interacting with service users, supporting, encouraging, and motivating them with all aspects of their recovery and treatment goals, such as daily living tasks, community involvement etc, carrying out duties allocated by the MDT, updating patient records, responding to incidents, supporting mealtimes, ensuring a clean and safe environment.
It can be quite a challenging environment at times, so a positive attitude, compassion, resilience and vigilance are important. But it is hugely rewarding to see people improve because of your involvement, knowing that you've made someone's life better.
The shift pattern is 12.5 hours a day, 3-4 days a week including nights and weekends. 37.5 hours per week.
Where you will be working:
Location: Ballington Gardens, Leek, Staffordshire ST13 5LW
You will be working at Ballington House, a 13 bedded Mental Health rehabilitation hospital that provides services for women with complex Mental Health needs.
The environment at Ballington House offers a pathway from admission to discharge which incorporates three phases; the assessment phase (accepting help), the rehabilitation phase (believing, trying and learning) and the community phase-out (self-reliance).
The patients journey generally begins on the ground floor and as they move through each phase of their pathway they proceed to the first floor and then the two bedroomed apartment on the first floor.
You will work alongside an experienced multi-disciplinary team consisting of a consultant psychiatrist, clinical psychologist and assistants, an occupational therapist and assistants, nurses, and support workers.
What you will get:

• Annual salary of 25,058
• The equivalent of 33 days annual leave - plus your birthday off!
• Free meals and parking
• Wellbeing support and activities to help you maintain a great work-life balance
• Career development and training to help you achieve your career goals
• Pension contribution to secure your future
• Life Assurance for added peace of mind
• Enhanced Maternity Package so you can truly enjoy this special time

There are also a range of other benefits including retail discounts and special offers and much more.
About your next employer:
You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person's individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.
Person Specification
Qualifications
Essential

• No specific qualifications are required, but experience as a Support Worker or in a similar caring role would be advantageous.

Person Specification
Qualifications
Essential

• No specific qualifications are required, but experience as a Support Worker or in a similar caring role would be advantageous.

Skills Required