Job Description

Urgent Care Services offers short-term health, therapy, and care support to help service users remain at home. It treats acutely unwell individuals to prevent hospital admissions and aids hospital discharges, operating 24/7, 365 days a year.



Night care includes end-of-life support, catheter care, and urgent unplanned care provided by a dedicated nursing team. Recovery at home is proven to be the best way to regain independence, with enablement and rehabilitation as priorities.



KCHFT is collaborating with East Kent Hospitals University Trust to develop a virtual ward for people with acute respiratory infections or conditions like COPD. Patients discharged early will be monitored at home via remote technology, such as apps, wearables, and medical devices, with support from consultants, specialist GPs, and advanced practitioners. The specific technology is still being developed with patient and colleague input.



Looking for a new challenge in Urgent Care? This exciting opportunity may be perfect for you.



As a core member of the Urgent Care Service, you will deliver essential clinical and non- clinical care, supporting patients in maintaining their independence and self-care.

Your role includes:

Following care plans and accurately recording patient interactions Conducting basic observations (BP, pulse, oxygen saturations, temperature, NEWS2) Providing personal care, including washing, dressing, and mobility support Prompting medication administration and managing catheter and stoma care Assisting with fluid, nutrition, wound dressings, and subcutaneous injections Performing venepuncture, urinalysis, and specimen management Helping patients after falls using specialist equipment Supporting patients with blood glucose monitoring and risk assessments for skin integrity

Working within a multi-professional team, you will balance varied tasks and collaborate with registered practitioners to deliver high-quality, compassionate care. You will ensure patients feel respected and empowered by:



Engaging families in care decisions Providing reassurance with confidence and professionalism Maintaining a kind, patient-focused approach

Training, development, and safeguarding remain central to the role. You will also contribute to mentoring new colleagues and continuously improving service delivery.



Rated 'outstanding' by the CQC, we've got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent



We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences



We ask for information about your protected characteristics on our application forms. This isn't visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission



The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work



As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won't involve sacrificing time for personal interests or family commitments. We'll support you to work flexibly in a way that will suits us both



See where you can go with KCHFT career pathways



As a community Trust many of our roles require individuals to be able to drive to perform their duties. As such you will be asked to confirm you have a full UK driving licence where driving is a requirement of the role to be able to proceed with your application. We are committed to supporting candidates with disabilities into employment, if you are unable to drive due to a disability, please contact the Recruitment Team via kentchft.recruitment@nhs.net quoting the vacancy reference number so we can support you further.



The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.



Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.



We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.



At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.



Find out more about the community difference here .



Good luck! We can't wait to meet you and welcome you to #teamKCHFT, #cometocommunity.