Job Description

The Healthcare Assistant is a key member of the primary care team, delivering high-quality, evidence-based care within a general practice setting. Working alongside GPs, practice nurses, nurse practitioners, nursing associates, and other members of the team, the Healthcare Assistant plays a vital role in supporting patient care, promoting healthy lifestyles, and helping patients to manage their health and wellbeing. This role combines clinical skills with a compassionate, patient-centred approach, ensuring that individuals receive safe, effective, and timely care
Main duties of the job
The Healthcare Assistant will support the clinical team in delivering safe, effective, and patient-centred care. Duties may include:
Carrying out routine health checks, such as blood pressure, weight, height, and pulse monitoring.
Performing venepuncture (phlebotomy) for blood tests.
Conducting ECGs and urine testing.
Supporting long-term condition management (e.g., diabetes, COPD, hypertension) through regular monitoring.
Assisting with immunisations and vaccinations (where trained and competent).
Undertaking NHS Health Checks and new patient checks.
Delivering wound care and dressings under the supervision of a registered clinician.
Providing lifestyle advice on diet, exercise, smoking cessation, and alcohol awareness.
Supporting infection prevention and control measures.
Maintaining accurate clinical records in line with practice and NHS guidelines.
Assisting with administrative and clinical tasks to ensure the smooth running of the practice.
About us
Collingwood Health Group is a progressive, patient-focused GP practice dedicated to delivering high-quality primary care services. We foster a collaborative and supportive team environment and are committed to the ongoing professional development of all staff.
Serving a patient population of approximately 24,500 across four sites, we are a well-established, forward-thinking practice providing care to diverse communities. Our scale and multi-site presence enable us to offer a dynamic and resilient approach to service delivery.
Our organisation is led by a team of 10 dedicated GP Partners and supported by a wide-ranging multidisciplinary team that includes Salaried GPs, Advanced Nurse Practitioners, Practice Nurses, a Community Practitioner, Physician Associate, Nursing Associates, Healthcare Assistants, and a Phlebotomist. We are also fortunate to have an integrated pharmacy team comprising Clinical Pharmacists and Pharmacy Technicians, who contribute significantly to the safe and effective management of prescribing and medication use.
This robust clinical workforce is underpinned by a highly skilled and efficient administrative team that ensures the seamless operation of the practice. Together, our multidisciplinary team is committed to providing outstanding care and continually improving health outcomes for the communities we serve.
Details
Date posted
03 September 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A3676-25-0013
Job locations
Collingwood Surgery
Hawkeys Lane
North Shields
Tyne And Wear
NE29 0SF
Jubilee Park Surgery
Cecil Street
North Shields
Tyne & Wear
NE29 0DZ
New York Surgery
Brookland Terrace
North Shields
Tyne And Wear
NE29 8EA
Shields Health Hub
Hawkeys Lane
North Shields
Tyne And Wear
NE29 0SF
Job description
Job responsibilities
The following are the core responsibilities of this post but will depend on whether the successful candidate has undertaken the relevant training and competencies.

• To provide auxiliary nursing treatments to patients in accordance with agreed protocols and under the guidance of the general practitioners and nursing team.
• Provide a phlebotomy service to patients.
• Undertake diabetes screening appointments with patients including foot checks and to make referrals to podiatry where appropriate.
• Undertake NHS Health Checks as well as taking routine BPs, heights, weights, BMI and recording appropriately.
• Undertake MOT and new patient health checks.
• Administration of routine B12s and flu vaccines in accordance with PSDs
• Suture removal
• Follow up dressings and wound care.
• Testing, dealing with and recording of patient samples eg urine, sputum etc.
• Assist in minor surgery clinic.
• Assist in coil clinic.
• Undertake responsibility for ordering clinical supplies.
• Ensure e-mails and patient tasks are dealt with appropriately and in a timely manner.
• Provide lifestyle advice and onward referral if appropriate eg smoking cessation, weight management, exercise
• When trained, carry out ear irrigation under the supervision of the practice nurses

Job description
Job responsibilities
The following are the core responsibilities of this post but will depend on whether the successful candidate has undertaken the relevant training and competencies.

• To provide auxiliary nursing treatments to patients in accordance with agreed protocols and under the guidance of the general practitioners and nursing team.
• Provide a phlebotomy service to patients.
• Undertake diabetes screening appointments with patients including foot checks and to make referrals to podiatry where appropriate.
• Undertake NHS Health Checks as well as taking routine BPs, heights, weights, BMI and recording appropriately.
• Undertake MOT and new patient health checks.
• Administration of routine B12s and flu vaccines in accordance with PSDs
• Suture removal
• Follow up dressings and wound care.
• Testing, dealing with and recording of patient samples eg urine, sputum etc.
• Assist in minor surgery clinic.
• Assist in coil clinic.
• Undertake responsibility for ordering clinical supplies.
• Ensure e-mails and patient tasks are dealt with appropriately and in a timely manner.
• Provide lifestyle advice and onward referral if appropriate eg smoking cessation, weight management, exercise
• When trained, carry out ear irrigation under the supervision of the practice nurses

Person Specification
Experience
Desirable

• Experience of working in a general practice setting.

Qualifications
Essential

• GCSE grade A to C in English and Maths

Desirable

• NVQ Level 2 in Health and Social Care

Person Specification
Experience
Desirable

• Experience of working in a general practice setting.

Qualifications
Essential

• GCSE grade A to C in English and Maths

Desirable

• NVQ Level 2 in Health and Social Care

Skills Required