Job Description

About the role

All applicants need to submit a CV and a covering letter on why you should be considered for this role. Applications will not be accepted if no covering letter is included.

Please note that this role may close early should sufficient applications be received, so early application is advised.

Closing date: 19th October 2025

Join our team as a Healthcare Assistant at WithYou Shropshire.

We

are looking for a Healthcare Assistant to join our team in Shrewsbury in providing high quality recovery care to a diverse client group. If you are an enthusiastic and creative individual and are passionate about changing people's lives for the better, we'd love to hear from you.

As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year.

Our Shropshire team have main bases in Shrewsbury, Oswestry and Ludlow. We also deliver satellite clinics in Wem, Whitchurch, Market Drayton, Bridgnorth, Shifnal and Ellesmere and provide services from other community locations and from where people are based (including home visits and rough sleeper outreach). You must be available to work as required across the county.

As a Healthcare Assistant, you will assess clients, develop a care plan that will work for them and then, with the support and guidance of the clinical team, provide the necessary treatment. We are here to support anyone who needs help with substance misuse, and you will be part of our clinical team delivering this important service. We work as one team across the service to ensure our clients get the best possible care, referring them on to other specialist teams where needed.

As part of this Healthcare Assistant role, you will also help clients to take a holistic approach to their overall health and recovery journey by helping them to understand the importance of their physical, mental, and emotional wellbeing too.

You may also conduct health screening (Phlebotomy, BBV screening, core observations such as BP, Sats, Pulse, tools and compliance monitoring during treatment) to complement our approaches to holistic healthcare. There will be assessments to carry out and records you need to keep and update, that's all part of our professional commitment and service to our clients and commissioners.

We are determined and always professional in our approach to each and every case and we never judge, we're just here to help.If you think this could be the career for you, take the first step and apply now to join our amazing team.

Company Benefits

28 days annual leave, plus bank holidays

An extra day off for your birthday or a special occasion of your choice

Enhanced maternity, paternity and adoption leave

2 days paid volunteer leave per year

Auto-enrollment into We Are With You's pension scheme

Access to a Blue Light Card - giving you great savings on big high-street and online brands

Flexible working opportunities and access to a range of services and resources to support you with your wellbeing

We have an excellent Refer a Friend scheme which offers you a 500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a 500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

Essential Skills

What we're looking for

To be able to carry out this Healthcare Assistant role successfully, you will:

hold an NVQ Level 3 in Health & Social Care or equivalent

have a successful track record of working in a healthcare setting and collaborating with a multi-disciplinary team

have experience of carrying out basic health observations such as blood pressure, pulse, weight, and height

be able to build effective working relationships with a wide range of different people and work effectively as part of a team

be able to show how you have developed yourself in previous jobs

be able to manage your time at work, prioritising effectively and dealing with competing demands on your time

be confident in your abilities and show your enthusiasm for this role

have excellent written and verbal communication skills

be able to accurately collate, record, and maintain information

be comfortable using IT and digital media

be able to be flexible with working times and able to travel to other locations from time to time

Ideally you will also have previous experience of working or volunteering with people who misuse substances. We are looking for positive and motivated candidates who are able to communicate with a wide range of people and in different settings. You will also be results driven, highly organised with excellent time management skills.

Creating an Inclusive Environment

As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our vision of a future where everyone lives a life free from the harm associated with drugs and alcohol. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans.


As part of our commitment to the Armed Forces Covenant we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role.


If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.