Job Description

Band 3

Main area

Same Day Emergency Care

Grade

Band 3

Contract

Permanent

Hours

Full time - 37.5 hours per week

Job ref

343-7542140-RB-B

Site

St Helier Hospital

Town

Carshalton

Salary

30,546 - 32,207 Pa incl HCAS Outer pro rata

Salary period

Yearly

Closing

29/12/2025 23:59

At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values.

Job overview

Working under the direct supervision and direction of a Registered Nurse who delegates tasks to the post holder. The Healthcare Assistant (HCA) will deliver high quality nursing care to patients, as part of a team. The post holder is responsible for their own practice, working within the defined limits of competence and within the scope of the role. The registered nurse retains accountability for the care delivered by the HCA.



Successful candidates will have a genuine desire to become a part of our amazing team and provide outstanding care for our patients. You will need to demonstrate the ability to work well within a team and you have to be hardworking, compassionate and has a passion to care to this client group.



Please note, subject to any offers of employment, work placements will be in line with our vacancy pipeline. Unfortunately, we cannot accommodate specific work area requests.

Hours of work are full time 37.5 hours per week, please note part-time working hour requests will not be considered. Should you be interested in working flexibly/part time please contact our 'Bank Partners' at recruitment.sthelier@bankpartners.co.uk

Main duties of the job

Epsom & St. Helier University Hospitals NHS Trust is rated as Good by the CQC and we'd welcome applications from individuals committed to being part of the team to maintain and build on this.



We are looking for enthusiastic, dynamic and caring Healthcare Assistants, who have a passion for working on a medical ward to join our supportive and friendly team.



You will be able to demonstrate excellent communication and inter-personal skills; It is preferred to have previous experience in the role.



You will be provided a clinical training to learn the role and will have daily supervision by a trained staff to perform safely, confidently and competently the clinical skills required. The Trust are giving opportunities and support for your future career pathway and development.



So if you're the kind of person who cares about getting things right and wants to make a difference in a forward thinking team we would love to meet you

Working for our organisation

St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).


After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.

Detailed job description and main responsibilities

Please see the attached supporting document which contains more information about the Healthcare Assistant role.

Person specification

#

Education

Essential criteria

Care Certificate Completion or equivalent experience Evidence of ongoing professional development

Desirable criteria

HSC Diploma Level3 Advance /Higher Apprenticeship Level 3 NVQ level 2 in acute care #

Experience

Essential criteria

Experience of working in a healthcare setting for a duration long enough to have obtained relevant competencies for a Band 3 position Experience of working with computers (keyboard skills, data entry) #

skills and abilities

Essential criteria

Clinical skills (e.g. phlebotomy etc.) Evidence of good organisational skills Self-motivated to work under minimal supervision Patience and understanding of patient's needs Ability to remain calm and demonstrate tact and diplomacy whilst under pressure. Evidence of commitment to customer care initiatives Awareness of the importance of patient confidentiality

Your recruitment team

The NHS South West London Recruitment Hub is your dedicated recruitment team, here to support you at every stage of the process. If you have a query, please contact us:

E:

krft.askrecruitment@nhs.net

Your application

Please ensure your supporting statement clearly reflects the

job description

and

person specification

, as shortlisting will be based on these criteria.



Please refer to the latest UKVI guidance and ensure you have the appropriate right to work before applying for this role.

Use of Artificial Intelligence

We kindly ask that you avoid using AI tools to draft your application. We value authentic, individual responses that reflect your own experience and communication style.

References

Please provide a minimum of

3 years' employment and/or education history

, including

professional email addresses

(not personal accounts such as Hotmail or Gmail). If you cannot provide these, please inform the interview panel to avoid delays in pre-employment checks.

Closing date

To help us manage recruitment efficiently, some vacancies may close early once we have received a sufficient number of applications.

Shortlisting

If you are successfully shortlisted, you will be contacted by

email or SMS

from the South West London Recruitment Hub. Please check your registered TRAC email regularly.

Application feedback

If you do not hear from us within

four weeks of the closing date

, please assume your application has not been successful on this occasion.

Safeguarding and DBS Checks

We are committed to safeguarding children and vulnerable adults. For roles with direct access to these groups, an

Enhanced Disclosure and Barring Service (DBS) check

will be required. All staff are expected to understand and uphold their safeguarding responsibilities as part of their role.

Employer certification / accreditation badges

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may have an application cap, so please apply promptly to avoid disappointment. Ensure your supporting statement clearly shows how you meet the job specifications.