Job Description

T o work part of small team in the Outpatients Departments at Stroud and Vale community Hospitals Team working under supervision of Qualified staff is essential to support Consultants and clinicians, covering wide variety of disciplines undertaken in this Department. To support the team and staff with day to day running of services at both Hospitals. You will need to undertake key roles identified by Manager for smooth running of dept. On occasions staff can be allocated work in other departments after training.



The role of the Healthcare assistant is to support the Registered Nurses and Senior Sister in the provision of superior health care services which is caring and supportive to the individual, their families, carers and the community.



Responsible for the safe use, inspection, maintenance and security of all goods and equipment, ensuring appropriate stock levels are always maintained. Work within guidance generated by risk assessments for themselves, patients and the working environment to contribute to the management of risks in line with Trust Policy. Implement and conform to Trust and Departmental Infection Control policies and procedures. Currently working hours are from 8 am to 6.30 Monday to Fridays no Bank holidays or weekends

Some flexibility at short notice can occur due to nature of OPD activities and service delivery to meet our client's request.



To Participate in the smooth running of clinics within OPD department on day-to-day basis



Responsible for working with colleague, mangers to provide a safe and welcoming environment for patients and Staff



To adhere to Trust policies and procedures and employment Law



Communication effectively within team, with our patients and wider service users



To maintain good, documented records, electronically or written, to ensure safety of information and storage as covered in Trust Polices



To use equipment safety and appropriately once training completed.



To be trained in the trust and departmental Moving and Handling requirements



To have awareness of waste management, disposal universal precautions health and safety and infection control policies



The qualification, training & experience requirements for the role are underlined in the /Person Specification.



We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.



Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:



72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.



76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.



81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.



This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.



Professional Attitude, acting best interests of Service users Respecting and Valuing others openness in communication Connecting with others and working across boundaries Owning are actions, ensuring best outcomes realising your full potential Ability to work within a Team with good interpersonal skills Ability to learn new skills for specific disciplines to support smooth running of Activities. Good listening skills with patients and staff and other service users. Undertake Link Worker training and act as a Link worker for a specific role (e.g.

As a Health Care Assistant/ Support Worker you will be responsible for participating and assisting in the delivery of care / services to patients and service users as part of a Mental Health and Social Care Health Service. Health Care Assistant, Social Care Workers and other Healthcare Support Workers employed by the Trust are required to follow the guidance set out in Code of Conduct for Health Care Assistants/ Health Care Support Workers to provide safe and compassionate care of a high standard, and to challenge others who are not.



You will receive direct supervision and partake in reflective practice / training on a regular basis and be required to meet the Care Certificate standards. All successful applicants will also have the opportunity to discuss the prospect of undertaking a Level 3 Healthcare Support Worker Apprenticeship alongside their substantive post. This apprenticeship would include the Level 3 Diploma in Clinical Healthcare.



This role is not eligible for sponsorship as per the Government's UK VISA and Immigration Rules and Regulations. For more information please visit https://www.gov.uk/browse/visas-immigration/work-visas