Job Description

Excellent job opportunities are available for Health Care Assistants at South Tyneside and Sunderland NHS Foundation Trust (STSFT) across our Outpatients Departments at Sunderland Royal Hospital and Washington Galleries Health Centre. We expect applicants to display the appropriate behaviours and attitudes required to provide safe and compassionate care to our patients, possess level 1 Literacy and Numeracy qualifications and be prepared to achieve or demonstrate competencies in a range of tasks including taking blood, blood pressure and other observations/recordings.
We provide a comprehensive Care Certificate Programme (which consists of both classroom based and self-directed study at home) that will support you in achieving the competencies and skills required to deliver quality patient care.
All Health Care Assistants must complete this programme and achieve their competencies within 14 weeks of commencing in post.
Full and part time hours are available.
Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visit Gov.UK for further information.
Main duties of the job
Some of the key responsibilities of this role will be: Assist the Registered Nurse in the delivery of indirect/direct patient care and treatment as requested:

• Contribute to the Registered Nurse assessment of a patient by undertaking a number of investigations and reporting findings to the Registered Nurse, including but not limited to patient weight, patient height, BMI, temperature, blood pressure, respirations, pulse, ECG recording, and BM recording. Training will be given.
• Undertake phlebotomy where advised by the Registered Practitioner .

About us
Please add your telephone number to your application form so we can contact you quickly if required.
One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.
We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy.
The Trust employs around 8,746 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Care Co-ordinator to help staff with childcare arrangements.If you use AI, and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.
Details
Date posted
28 November 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
24,465 a year rising to band 3 (24,937-26,598)
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
C9155-CSNM-1125-33
Job locations
Sunderland Royal Hospital
Kayll Road
Sunderland
SR47TP
Job description
Job responsibilities
PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

• To assist the registered practitioner (or other healthcare practitioners) in providing high quality compassionate patient care and assistance to patients/relatives and their carers, appropriate to their needs.
• Maintain patients privacy and dignity at all times.
• Responsible for carrying out tasks as delegated by the registered practitioner who has overall accountability for delegating care.
• Continue to develop and maintain competencies to support high quality safe care.
• Be an effective part of the multi-disciplinary team contributing to the departmental objectives.
• You will be expected to contribute to housekeeping and other ward duties as required, e.g. general tidiness, ensuring pre-determined stock levels are met and clinical equipment is clean, working and stored correctly.
• Assist with administrative and clerical duties as required.
• To comply with the Trusts vision, values, behavioural compact, as well as policies and procedures.

Job description
Job responsibilities
PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

• To assist the registered practitioner (or other healthcare practitioners) in providing high quality compassionate patient care and assistance to patients/relatives and their carers, appropriate to their needs.
• Maintain patients privacy and dignity at all times.
• Responsible for carrying out tasks as delegated by the registered practitioner who has overall accountability for delegating care.
• Continue to develop and maintain competencies to support high quality safe care.
• Be an effective part of the multi-disciplinary team contributing to the departmental objectives.
• You will be expected to contribute to housekeeping and other ward duties as required, e.g. general tidiness, ensuring pre-determined stock levels are met and clinical equipment is clean, working and stored correctly.
• Assist with administrative and clerical duties as required.
• To comply with the Trusts vision, values, behavioural compact, as well as policies and procedures.

Person Specification
Experience
Essential

• Substantive customer services experience or experience of working in a caring role (paid or unpaid).

Skills and Knowledge
Essential

• Ability to communicate messages and instructions accurately to colleagues, both verbally and in writing.
• Demonstrate good customer care skills and the ability to communicate effectively with the patients, carers and visitors.
• Presents self as courteous, respectful and helpful.
• Basic keyboard and IT skills.
• Willingness to complete Competency Based Assessments and a Portfolio of evidence, in order to achieve the Care Certificate and any other training related to this role.
• Work effectively under direct supervision as part of a multi-disciplinary team.

Qualifications
Essential

• Maths and English at level 1 or above (GCSE A-E or equivalent).

Desirable

• NVQ Level 2 qualification in health and social care / customer care or equivalent in any subject.

Physical Skills
Essential

• Ability to assist patients to move, as per Trust Moving and Handling Policy.

Person Specification
Experience
Essential

• Substantive customer services experience or experience of working in a caring role (paid or unpaid).

Skills and Knowledge
Essential

• Ability to communicate messages and instructions accurately to colleagues, both verbally and in writing.
• Demonstrate good customer care skills and the ability to communicate effectively with the patients, carers and visitors.
• Presents self as courteous, respectful and helpful.
• Basic keyboard and IT skills.
• Willingness to complete Competency Based Assessments and a Portfolio of evidence, in order to achieve the Care Certificate and any other training related to this role.
• Work effectively under direct supervision as part of a multi-disciplinary team.

Qualifications
Essential

• Maths and English at level 1 or above (GCSE A-E or equivalent).

Desirable

• NVQ Level 2 qualification in health and social care / customer care or equivalent in any subject.

Physical Skills
Essential

• Ability to assist patients to move, as per Trust Moving and Handling Policy.

Skills Required