Job Description

This is an exciting opportunity to join a dynamic, fast moving Rehabilitation ward based in North West Surrey, Woking Community Hospital.
The ward provides twenty-four hour care to patients who require rehabilitation and support prior to getting back to their chosen place of residence.
This role offers an opportunity to acquire and develop skills as a healthcare assistant.
The ward works closely with the local Universities to support student nurses and will work with individuals to develop personal and professional growth.
The job requires the individual to work days and nights on a rota basis.
Please note we do NOT offer UKVI sponsorship, all applicants require right to work in the UK.
Main duties of the job
To support and assist the ward team members in the provision of a high standard of patient care, including the promotion of physical, mental and emotional wellbeing to the patient.
To be an effective member of the ward Multi Disciplinary Team carrying out assigned tasks involving direct and indirect care provision to patients under the supervision and guidance of senior staff members.
The HCA role will work across a twenty-four hour/seven day week period within the ward setting to deliver direct personal/nursing care to patients.
To undertake tasks on the ward of a non clinical nature which contribute to the smooth running and general management of the ward.
About us
CSH Surrey are part of the NHS and are Surreys largest and longest established NHS community services provider, so our 1500+ employees get NHS pay and pensions, and also receive the Fringe High-Cost Allowance of 5%.
Our staff enjoy excellent training and development opportunities, including the care certificate, apprenticeships, numeracy and literacy courses, access to the Nursing Associate programme, and a wide variety of management and leadership courses and programmes.
We CARE about our staff though through our values of Compassion, Accountability, Respect and Excellence. Our active employee council called The Voice, elect employee representatives to ensure colleagues' voices are heard at Board level. CSH is a diverse organisation, if you are a passionate, person-focused individual then apply to join CSH Surrey today!
We welcome candidates from all backgrounds who meet the essential criteria of the job you are applying for and if you require any reasonable adjustments, please contact the named individual for this advert, or our recruitment team.
Details
Date posted
12 January 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
25,768 a year Inclusive of 5% High Cost Area allowance per annum pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
B9074-25-0078
Job locations
Alexandra Ward, Woking Community Hospital
Heathside Road
Woking
Surrey
GU22 7HS
Job description
Job responsibilities
Communication, planning, and analytical skills:
To develop a rapport with patients, which encourages their participation in a manner which promotes dignity, self-esteem and choice.
To employ the use of effective communication, verbal and non-verbal to communicate with patients who may have barriers to understanding or communication eg. sight, hearing, language or cognitive impairment.
To communicate effectively with colleagues, providing clear verbal, digital or written information and instructions when sharing information or handing over responsibility for care.
To be aware of, and understand, the individual's physical, emotional, psychological, social, spiritual and cultural needs. These needs would be reflected in how the patient is cared for within the ward setting.
To demonstrate an awareness and understanding of patients' physical conditions.
To report back to the MDT and/or senior colleagues any changes or concerns in functional abilities, information gained and feedback from patients.
To maintain legible records of all patient interventions and management, in accordance with the standards set by the organisation.
Recognise and report any situations, behaviour or errors that could result in poor care outcomes.
Be aware of the procedures in place to protect vulnerable adults
Support patients to improve and maintain their mental, physical, behavioural health and wellbeing.
To undertake direct patient care which includes, but is not restricted to:
- The undertaking of clinical observations eg Blood Pressure, Pulse, Respirations
- The recording of the observations on a National Early Warning Score chart
- Urine Testing
- Blood Sugar monitoring
- Taking of swabs and specimens
-Stoma and Urinary Catheter managment
Policy and service developments:
Participate in personal and performance reviews to identify training needs and personal development. Demonstrate on-going continuing professional development.
Attend statutory, mandatory, in-service training and any other training programmes identified as part of your personal development.
Maintain professional behaviour and attitude at all times, and demonstrate excellent customer care skills in line with the CSH Values
Adhere to and be familiar with CSH policies e.g. Uniform, Zero Tolerance etc.
To be aware of, and demonstrate adherence to, CSH policy on infection control and waste disposal. To adhere to the principles of universal precautions in all aspects of patient care.
Complete required CSH competencies, as applicable to role. Job description
Job responsibilities
Communication, planning, and analytical skills:
To develop a rapport with patients, which encourages their participation in a manner which promotes dignity, self-esteem and choice.
To employ the use of effective communication, verbal and non-verbal to communicate with patients who may have barriers to understanding or communication eg. sight, hearing, language or cognitive impairment.
To communicate effectively with colleagues, providing clear verbal, digital or written information and instructions when sharing information or handing over responsibility for care.
To be aware of, and understand, the individual's physical, emotional, psychological, social, spiritual and cultural needs. These needs would be reflected in how the patient is cared for within the ward setting.
To demonstrate an awareness and understanding of patients' physical conditions.
To report back to the MDT and/or senior colleagues any changes or concerns in functional abilities, information gained and feedback from patients.
To maintain legible records of all patient interventions and management, in accordance with the standards set by the organisation.
Recognise and report any situations, behaviour or errors that could result in poor care outcomes.
Be aware of the procedures in place to protect vulnerable adults
Support patients to improve and maintain their mental, physical, behavioural health and wellbeing.
To undertake direct patient care which includes, but is not restricted to:
- The undertaking of clinical observations eg Blood Pressure, Pulse, Respirations
- The recording of the observations on a National Early Warning Score chart
- Urine Testing
- Blood Sugar monitoring
- Taking of swabs and specimens
-Stoma and Urinary Catheter managment
Policy and service developments:
Participate in personal and performance reviews to identify training needs and personal development. Demonstrate on-going continuing professional development.
Attend statutory, mandatory, in-service training and any other training programmes identified as part of your personal development.
Maintain professional behaviour and attitude at all times, and demonstrate excellent customer care skills in line with the CSH Values
Adhere to and be familiar with CSH policies e.g. Uniform, Zero Tolerance etc.
To be aware of, and demonstrate adherence to, CSH policy on infection control and waste disposal. To adhere to the principles of universal precautions in all aspects of patient care.
Complete required CSH competencies, as applicable to role.
Person Specification
Personal Attributes and other
Essential

• Be committed to the delivery of patient centered, high quality, individualised patient care.
• Flexibility
• Reliability
• Willingness to learn new skills and undertake development opportunities associated with role.

Experience
Essential

• Recent experience of delivering direct patient care
• Minimum 1 year of UK-based or equivalent healthcare sector.

Desirable

• Experience of working within a ward based environment.
• Experience of working with older adults with mental health needs.
• Experience of working alongside Physiotherapists and/or Occupational Therapists.

Qualifications
Essential

• English Language and Mathematics GCSE, or equivalent literacy and numeracy qualification.

Desirable

• Evidence of recent professional development relevant to the clinical area.
• Care Certificate
• Health & Social Care NVQ Level 2

Skills
Essential

• Good written and verbal communication skills
• To identify the needs which patients may have during their hospital stay including physical, psychological, cultural and social.
• Flexibility and adaptability to respond to changing situations and timescales.
• The ability to recognise when there are changes in the patients condition and seek advice from trained staff.
• Ability to work independently and as an effective part of a team
• Good interpersonal skills.
• Basic competency in keyboard skills.

Desirable

• To promote patients independence and continuity of care
• Advanced IT / computer skills including the use of Microsoft Word, Excel and Outlook.
• Use of electronic patient records eg.EMIS

Person Specification
Personal Attributes and other
Essential

• Be committed to the delivery of patient centered, high quality, individualised patient care.
• Flexibility
• Reliability
• Willingness to learn new skills and undertake development opportunities associated with role.

Experience
Essential

• Recent experience of delivering direct patient care
• Minimum 1 year of UK-based or equivalent healthcare sector.

Desirable

• Experience of working within a ward based environment.
• Experience of working with older adults with mental health needs.
• Experience of working alongside Physiotherapists and/or Occupational Therapists.

Qualifications
Essential

• English Language and Mathematics GCSE, or equivalent literacy and numeracy qualification.

Desirable

• Evidence of recent professional development relevant to the clinical area.
• Care Certificate
• Health & Social Care NVQ Level 2

Skills
Essential

• Good written and verbal communication skills
• To identify the needs which patients may have during their hospital stay including physical, psychological, cultural and social.
• Flexibility and adaptability to respond to changing situations and timescales.
• The ability to recognise when there are changes in the patients condition and seek advice from trained staff.
• Ability to work independently and as an effective part of a team
• Good interpersonal skills.
• Basic competency in keyboard skills.

Desirable

• To promote patients independence and continuity of care
• Advanced IT / computer skills including the use of Microsoft Word, Excel and Outlook.
• Use of electronic patient records eg.EMIS

Skills Required