Job Description

About Us:

Infiniti Healthcare Ltd is a dynamic and patient-focused clinic committed to delivering high-quality healthcare services. We are looking for a compassionate and organised Healthcare Support Worker / Administrator to join our team in January and help us provide exceptional care and support to our patients and clinicians.

Role Overview:

As a Healthcare Support Worker / Administrator, you will play a vital role in both clinical and administrative operations. You'll support outpatient procedures, manage appointments and payments, and ensure smooth communication between patients and healthcare professionals. This is a varied role ideal for someone who thrives in a fast-paced healthcare environment and enjoys delivering excellent customer service.

Key Responsibilities:

Chaperone medical and nursing staff during clinics Assist with outpatient procedures and maintain a clean clinic environment Manage appointment bookings via phone and email Digitise patient records using Semble database Handle payments and maintain accurate financial records Respond to patient enquiries and provide information sensitively and professionally Liaise with consultants, GPs, and other healthcare providers Support training events and maintain compliance with Healthcare Inspectorate Wales Send patient satisfaction surveys and assist with marketing clinic services

Person Specification:

GCSEs or equivalent education Experience in a healthcare or customer service setting Excellent communication and organisational skills Strong attention to detail and ability to prioritise tasks Proficient in IT and keyboard skills Ability to maintain confidentiality and use initiative Flexible and positive attitude Up-to-date vaccinations and professional indemnity (if applicable)
Job Types: Full-time, Fixed term contract
Contract length: 6 months

Pay: 12.21 per hour

Expected hours: 37.5 per week

Benefits:

On-site parking
Experience:

Phlebotomy: 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: In person