Job Description

Job Overview

We are seeking an enthusiastic and well-organised Health Care Assistant/ Administrator to join our small friendly but busy practice.

The role is varied, with a mix of patient-facing clinical work and administrative work too.

The successful candidate will have good patient communication skills as well as an eye for detail as you review the work that needs to be undertaken.

Job Summary:

To undertake all duties to a standard which ensures a high quality of care for the patients, promotes the image of the practice and assists the practice team in providing a professional, efficient and effective service To ensure administrative and clinical duties within the Practice are carried out within the Practices guidelines and policies To ensure that day-to-day activities of the Practice are carried out accordingly
Duties : this list is not exhaustive

Participating in achievement of QOF, DES/LES & other targets Health Promotion NHS Health checks Learning Disability Annual Health Checks New patient registration checks (if requested), including completing any necessary templates and referrals within the practice. BP monitoring Urinalysis Phlebotomy Assist with immunisations maintaining and practice records Provide lifestyle advice to patients making any necessary referrals within the practice. Weight & height monitoring with lifestyle advice. Greet and check-in patients, ensuring a warm and welcoming atmosphere Schedule appointments and manage the appointment calendar Verify patient information and update records as necessary Answer phone calls and respond to enquiries in a professional and timely manner Maintain cleanliness and organisation of the reception area Collaborate with healthcare providers and other staff members to ensure efficient workflow Completing any relevant clinical forms prior to patients' appointments to support the GP in running efficient clinics - this may be either in person with the patient or over the phone Support the GP to make referrals to hospital departments such as SDEC, A&E and helping arrange patient transport, ambulances etc Arrange follow up appointments at the GP's request & support in the clinical management of patients to ensure a smoother process for our patients Review any documents sent in by patients and make sure the relevant information is brought to the GP's attention & code information in the patient records Review messages received by the practice and signpost patients to the most relevant appointment Support GPs during complex patient appointments, helping to input information onto the clinical systems to ensure a smoother process for appointments Support the GP with adequate and accurate summarisation of medical records Undertake general administrative duties
Job Types: Full-time, Part-time, Permanent

Expected hours: No more than 37.5 per week

Benefits:

Company pension Cycle to work scheme Free parking Life insurance On-site parking
Work Location: In person