We are seeking a highly organised and professional Healthcare Administrator to join our busy private podiatry practice. The successful candidate will be responsible for managing administrative tasks within a healthcare setting, ensuring smooth daily operations. This role offers an excellent opportunity for individuals with strong office experience and a passion for healthcare administration to contribute to an efficient and patient-centred environment.
Duties
Manage patient appointments, scheduling, and cancellations with precision and courtesy
Handle incoming calls using the VoIP system with professional phone etiquette, directing queries appropriately
Maintain accurate data entry and update patient records using Cliniko the practice management software.
Organise and file administrative documents efficiently to ensure easy retrieval
Assist with billing, invoicing, and insurance documentation processes
Support the podiatry team with clerical tasks including typing reports, preparing correspondence, and managing office supplies
Ensure compliance with confidentiality standards and data protection regulations
Coordinate communication between patients, healthcare providers, and external organisations to facilitate seamless service delivery
Qualifications
Strong computer skills including proficiency in Microsoft Office (Word, Excel, Outlook)
Excellent organisational skills with the ability to prioritise tasks effectively
Demonstrated clerical experience with data entry accuracy and attention to detail
Exceptional phone etiquette and communication skills
Ability to work independently as well as part of a team in a busy setting
Previous experience in healthcare administration or related fields is advantageous but not essential; training will be provided for the right candidate
We welcome motivated applicants eager to contribute their organisational expertise in a supportive environment.
Job Type: Part-time
Pay: 13.00 per hour
Expected hours: No less than 16 per week
Benefits:
Company pension
Private medical insurance
Work Location: In person
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