Job Description

About the Role

Leisure Guard Security is currently recruiting experienced

Healthcare Security Officers

to join our expanding team providing high-quality security services across NHS hospitals in Greater Manchester.

This is a critical role requiring both professionalism and compassion, as you will work closely with NHS staff, vulnerable patients, and the general public to ensure a safe, secure, and supportive environment.

Key Responsibilities

Conduct proactive and reactive patrols within hospital buildings and surrounding grounds. Respond swiftly and effectively to incidents involving aggression, trespass, or disruptive behavior. Assist clinical staff during challenging patient interactions using de-escalation and intervention techniques. Control access to wards, treatment areas, and restricted zones. Uphold site policies such as smoking regulations, parking enforcement, and visitor protocols.

Special Focus: Patient Watch

You will be required to perform

Patient Watch duties

--where a Security Officer is dedicated to monitoring a specific high-risk patient on a one-to-one basis. This includes:

Ensuring the safety of both the patient and staff when a patient may be experiencing a mental health crisis, exhibiting aggressive behavior, or requiring close observation due to self-harm risks. Maintaining a calm, non-confrontational presence to support the well-being of vulnerable individuals. Working closely with clinical teams to ensure appropriate responses and ongoing risk assessment.

Required Qualifications & Experience

Valid

SIA Licence

(Security Guarding or Door Supervision).

Minimum 1 year's experience

working in a healthcare security environment, preferably within the NHS. Proven experience in

Patient Watch

, mental health observation, or working closely with vulnerable individuals. Strong understanding of conflict resolution, de-escalation, and safeguarding procedures. Excellent communication skills, particularly in high-stress environments. Physically fit with the ability to remain alert and professional during long shifts.

Desirable Skills

SIA CCTV Licence (or willingness to obtain). Additional qualifications in mental health awareness, first aid, or PMVA (Prevention and Management of Violence and Aggression). Full UK driving licence. Familiarity with NHS protocols and patient confidentiality requirements (GDPR, Caldicott Principles).

What We Offer

Competitive pay rates and regular shift availability. Opportunities for additional hours and overtime. Full uniform and PPE provided. Ongoing training and development, including specialist healthcare and patient support modules. Career progression within one of the UK's most dynamic security firms. Supportive, team-based environment with an emphasis on employee welfare.

How to Apply

If you are an experienced security professional with a background in healthcare and a passion for helping people, we would love to hear from you. Please apply with your CV and a brief cover letter highlighting your relevant experience.

phil@lgs.ltd
https://www.leisureguardsecurity.co.uk/

Leisure Guard Security is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Job Types: Full-time, Part-time

Pay: From 12.21 per hour

Expected hours: 24 - 42 per week

Benefits:

Company pension
Schedule:

12 hour shift Day shift Monday to Friday Night shift Weekend availability
Ability to commute/relocate:

Ipswich IP4 5PD: reliably commute or plan to relocate before starting work (required)
Experience:

Healthcare Security : 1 year (required)
Language:

English (required)
Work Location: In person

Expected start date: 01/07/2025