Job Description

Exciting opportunities have arisen for Health Care Support Worker Level 2 Apprenticeship at Northumbria Healthcare NHS Foundation Trust; the posts are available are working within an NHS Healthcare environment while completing a Level 2 Apprenticeship qualification (15 months).
We are looking for enthusiastic people with a professional attitude, excellent communication skills, positive work ethic and good interpersonal skills.
Your apprenticeship will include the Care Certificate; in addition we will offer you all relevant in-house courses.
Successful applicants can develop their careers through this funded training programme. Staff new to the Trust will be employed as an apprentice contract so that they have an opportunity to 'earn while they learn'. Rotation opportunities are available in all NHS clinical areas including surgery, medicine, theatres, Physio and community care, placements available trust wide.
If successful in being offered the apprenticeship you will be required to provide evidence of GCSES Maths and English Certificates level A - E 9-3 or functional skills L1/2.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received
Main duties of the job
Our apprenticeships offer:

• Earn a salary while studying
• Gain job specific skills, knowledge and behaviours
• Study towards a related qualification including literacy and numeracy (if required)
• Have regular pastoral support and personal development reviews
• Are employed on a 15 month fixed term contract
• Enjoy benefits such as paid annual leave, comprehensive mandatory training, protected time for your studies and NHS discounts

Healthcare Support Workers who complete the programme and demonstrate our Trust behaviours and values will be eligible to apply for a permanent post within the Trust. Where their qualifications meet the requirements for the post, and will be guaranteed an interview.
About us
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality opening a state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read applicant guidance notes before submitting your application.
Details
Date posted
03 December 2025
Pay scheme
Other
Salary
12.21 an hour per hour
Contract
Fixed term
Duration
15 months
Working pattern
Full-time, Part-time, Flexible working
Reference number
319-7641349KD
Job locations
Cobalt Business Park (Trust Wide Sites)
7/8 Silver Fox Way
North Shields
NE27 0QJ
Job description
Job responsibilities
To work under the supervision of the practitioner and staff members in the delivery of high quality care.
To provide assistance and support to a broad spectrum of service users, and the multi-disciplinary team.
Assist with daily workload within a department.
To gain relevant work based learning within a Healthcare environment.
Become prepared and knowledgeable within the working environment and work towards gaining a Level 2 Apprenticeship in Healthcare support worker.
Upon successful completion further NHS apprenticeships are available, Level 3 equivalent to 2 A levels, Level 5 equivalent to an Undergraduate Degree, Level 6 equivalent to a Degree.
(This post is strictly subject to satisfactory completion of the Care Certificate Programme which must be completed in the first 12 weeks of commencement of post). Job description
Job responsibilities
To work under the supervision of the practitioner and staff members in the delivery of high quality care.
To provide assistance and support to a broad spectrum of service users, and the multi-disciplinary team.
Assist with daily workload within a department.
To gain relevant work based learning within a Healthcare environment.
Become prepared and knowledgeable within the working environment and work towards gaining a Level 2 Apprenticeship in Healthcare support worker.
Upon successful completion further NHS apprenticeships are available, Level 3 equivalent to 2 A levels, Level 5 equivalent to an Undergraduate Degree, Level 6 equivalent to a Degree.
(This post is strictly subject to satisfactory completion of the Care Certificate Programme which must be completed in the first 12 weeks of commencement of post).
Person Specification
Qualifications
Essential

• 5 GCSE`s level A - E 9-2 (including Maths and English)

Experience
Desirable

• Customer care skills

Person Specification
Qualifications
Essential

• 5 GCSE`s level A - E 9-2 (including Maths and English)

Experience
Desirable

• Customer care skills

Skills Required