Job Description

Are you passionate about Healthcare? Are you a Healthcare Assistant, Carer or Support Worker who enjoys making a positive difference?
Please note that we are unable to provide Sponsorship for our Healthcare Assistant and Support Worker roles.
East Kent Hospital University Foundation Trust are now recruiting Band 2 Healthcare Support Workers for William Harvey Hospital in Ashford, Queen Elizabeth the Queen Mother Hospital in Margate and Kent & Canterbury Hospital in Canterbury.
The majority of positions are likely to be within our Surgical, Medical and Admission wards as well as the Emergency Department. Full-time and part-time hours (minimum 30 hours per week) are available but nursing is carried out 24 hours a day 7 days a week 365 days a year, so we do require full flexibility from you.
Main duties of the job
The NHS is currently experiencing a unique situation with unforeseen challenges the likes of which have never been seen before, East Kent Hospital University Foundation Trust is the largest employer and largest provider of health care in the area and has risen to the challenge admirably. We have always firmly believed that developing our staff is key to both our success and our future which is why there are now a multitude of career opportunities available to our Healthcare Support Workers via the apprenticeship route, should you wish, making these posts the first step on your pathway to a career in health.
You may have come for a job but you'll stay for a career!
About us
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 695,000 people.
Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'.
We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
NHSEI have always been clear that staff have a professional duty to get vaccinated and it remains our best line of defence against COVID-19. As such NHS organisation including Primary Care, are encouraged to continue engaging with and supporting their staff to inform their decisions in order to drive vaccine confidence, protect themselves, patients, and everyone else. NHSEI has produced COVID-19 vaccine communication materials.
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability
Details
Date posted
19 November 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
24,465 a year per annum (pro rata if applicable)
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
344-HCSW1125B2
Job locations
Trust wide
Ashford
TN24 0LZ
Job description
Job responsibilities
Please scroll down to access the full and Person Specification located in 'supporting documents'. Job description
Job responsibilities
Please scroll down to access the full and Person Specification located in 'supporting documents'.
Person Specification
Qualifications & Training
Essential

• Holds GCSE grades D-G or level 1 equivalent in Maths and English

Desirable

• GCSE or Level 2 equivalent Maths and English
• Completed Care Certificate

Clinical skills and experience
Essential

• Experience of working with people ideally in front line patient care
• Basic computer/keyboard skills

Desirable

• Carries out routine personal care duties with supervision available

Governance
Essential

• Adheres to Trust policies
• Will comply with the Data Protection Act, CNORIS, Caldicott Guidelines and local policies regarding confidentiality and access to medical records.
• Act on the responsibilities placed upon them under the Health and Safety at Work Act 1974, to ensure that the agreed safety procedures are carried out to maintain a safe working environment for patients, visitors and employees.

Personal/professional attributes
Essential

• Effective communication and organisational skills
• Kind, compassionate and caring.
• Ability to deliver high quality care
• Demonstrates patient focused approach.
• Professional approach demonstrating: ability to work as part of a team; honesty and integrity; respecting equality and diversity.
• Keen to develop knowledge and skills for personal and professional fulfilment.

Other Requirements
Essential

• Flexibility and openness to working in a range of areas.
• Flexibility with shift/working patterns to meet the service.
• To be aware of and adhere to the Trust's Values

Person Specification
Qualifications & Training
Essential

• Holds GCSE grades D-G or level 1 equivalent in Maths and English

Desirable

• GCSE or Level 2 equivalent Maths and English
• Completed Care Certificate

Clinical skills and experience
Essential

• Experience of working with people ideally in front line patient care
• Basic computer/keyboard skills

Desirable

• Carries out routine personal care duties with supervision available

Governance
Essential

• Adheres to Trust policies
• Will comply with the Data Protection Act, CNORIS, Caldicott Guidelines and local policies regarding confidentiality and access to medical records.
• Act on the responsibilities placed upon them under the Health and Safety at Work Act 1974, to ensure that the agreed safety procedures are carried out to maintain a safe working environment for patients, visitors and employees.

Personal/professional attributes
Essential

• Effective communication and organisational skills
• Kind, compassionate and caring.
• Ability to deliver high quality care
• Demonstrates patient focused approach.
• Professional approach demonstrating: ability to work as part of a team; honesty and integrity; respecting equality and diversity.
• Keen to develop knowledge and skills for personal and professional fulfilment.

Other Requirements
Essential

• Flexibility and openness to working in a range of areas.
• Flexibility with shift/working patterns to meet the service.
• To be aware of and adhere to the Trust's Values

Skills Required