Job Description

We are looking for a dynamic, enthusiastic and experienced Urgent Care Health Care Assistant who has a valid UK driving licence.
Our Urgent Treatment Centre's treat a wide variety of illness and injury across all age ranges. The HCA will work in a supporting role, providing high quality patient centered care under the supervision of the Urgent Care Practitioners and General Practitioners.
The Urgent Care Service also provides home visits by our clinicians who require a Healthcare Assistant / Driver to transport them to patient homes across County Durham, and provide HCA support during visits.
In addition our HCA will provide a patient transport service to support patient access to Urgent Treatment Centre appointments as required and following risk assessment by a clinician.
Main duties of the job
The HCA will carry out routine HCA duties, e.g. recording observations, taking blood and urine samples, monitoring and escorting patients under the supervision of the managing clinician.
The role also involves performing ECG recordings, carrying out minor dressings and applying immobilisation techniques such as splints plaster-of-paris back slabs.
Other duties also include stock checks and restocking consulting rooms and home visiting car as well as performing car checks.
Training will be provided as required
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.
Full s can be found in the adverts supporting documents.
Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success.
For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.
From April 9th 2025 - Healthcare assistants - You must have been employed for a minimum of two years of as a HCA within the NHS for the Trust to consider sponsorship (we will only consider sponsorship if you meet this criteria and have a current visa expiring within 3 months).
Details
Date posted
16 December 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year per annum, pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
C9439-2526-1107
Job locations
University Hospital Of North Durham
North Road
Durham
DH1 5TW
Job description
Job responsibilities
To assist the qualified nursing staff, under their supervision, in providing a high quality, comprehensive and compassionate nursing service to all patients and users, ensuring a high standard of patient care is maintained in a clean and safe environment which promotes dignity, privacy and respect.
Under appropriate supervision (direct or indirect), the post-holder will assist in the delivery of care planned and assessed by the Registered Nurse, including providing clinical care and performing a range of diagnostic tests and other extended skills. Job description
Job responsibilities
To assist the qualified nursing staff, under their supervision, in providing a high quality, comprehensive and compassionate nursing service to all patients and users, ensuring a high standard of patient care is maintained in a clean and safe environment which promotes dignity, privacy and respect.
Under appropriate supervision (direct or indirect), the post-holder will assist in the delivery of care planned and assessed by the Registered Nurse, including providing clinical care and performing a range of diagnostic tests and other extended skills.
Person Specification
Personal Attributes
Essential

• Good interpersonal skills.
• Able to engage and build effective relationships at all levels.
• Understanding of the role of HCSW.
• Able to work as part of a team.
• Knowledge and understanding of the need for confidentiality.

Special Requirements
Essential

• Self-motivated and able to motivate others.
• Excellent communication & interpersonal
• skills.
• Reflective practitioner.
• Ability to work in a busy and varied work environment and respond to change
• Full UK Driving licence

Desirable

• Be able to offer pastoral care to mentors and students when providing feedback on performance

Experience
Essential

• Computer skills.
• Ability to learn new skills.

Desirable

• Previous experience in caring for others.

Special Skills & Knowledge
Essential

• Good interpersonal skills.
• Able to engage and build effective relationships at all levels.
• Understanding of the role of HCSW.
• Able to work as part of a team.
• Knowledge and understanding of the need for confidentiality.

Desirable

• Knowledge of care and related procedures, clinical observations, relevant legislation.

Qualifications
Essential

• Relevant NVQ Level 3 or equivalent relevant experience.
• Care Certificate or willingness to complete within first 6 months of commencement in post.
• GCSE equivalent in English and Mathematics.

Desirable

• Short courses relevant to undertake patient and clinical care duties

Person Specification
Personal Attributes
Essential

• Good interpersonal skills.
• Able to engage and build effective relationships at all levels.
• Understanding of the role of HCSW.
• Able to work as part of a team.
• Knowledge and understanding of the need for confidentiality.

Special Requirements
Essential

• Self-motivated and able to motivate others.
• Excellent communication & interpersonal
• skills.
• Reflective practitioner.
• Ability to work in a busy and varied work environment and respond to change
• Full UK Driving licence

Desirable

• Be able to offer pastoral care to mentors and students when providing feedback on performance

Experience
Essential

• Computer skills.
• Ability to learn new skills.

Desirable

• Previous experience in caring for others.

Special Skills & Knowledge
Essential

• Good interpersonal skills.
• Able to engage and build effective relationships at all levels.
• Understanding of the role of HCSW.
• Able to work as part of a team.
• Knowledge and understanding of the need for confidentiality.

Desirable

• Knowledge of care and related procedures, clinical observations, relevant legislation.

Qualifications
Essential

• Relevant NVQ Level 3 or equivalent relevant experience.
• Care Certificate or willingness to complete within first 6 months of commencement in post.
• GCSE equivalent in English and Mathematics.

Desirable

• Short courses relevant to undertake patient and clinical care duties

Skills Required