Job Description

We're looking for individuals with or without health and care experience join our Royal Surrey family in a fast paced, multidisciplinary hospital environment, with opportunities across our sites.
No experience? No problem. We'll teach you everything you need to know. To us, it's more important that you're a caring and kind person with a genuine desire to help and support patients and their families. If this sounds like you, then you already have the attributes that make a great healthcare support worker.
Right from the time you join us, you'll have access to learning, development and training opportunities. As you progress in your NHS career you'll acquire the knowledge, skills and confidence you need to provide safe and compassionate patient care.
Here at the Royal Surrey NHS Foundation Trust, we take pride in being a leading provider of NHS services in Surrey, committed to delivering high-quality patient care and supporting our staff to fulfil their true potential and ensuring patients receive expert, responsive care across a broad range of specialist services.
Please note Maths and English assessments for this role will be held on 11th or 19th December at the Royal Surrey site with interviews arranged afterwards for successful candidates.
Please note this role does not meet the UKVI requirements for sponsorship.
Shift patterns include long days and night shifts on a 24/7, 365-day basis, including bank holidays and weekends.
Main duties of the job
As a Healthcare Assistant/Healthcare Support Worker, your day-to-day responsibilities will include:

• Supporting patients across specialist areas
• Assisting with daily activities, including personal hygiene, mobility, and nutritional support.
• Supporting clinical teams by collecting samples, conducting swabs, and monitoring fluid intake/output.
• Observing and recording vital signs (e.g., temperature, pulse, blood pressure, oxygen saturation).
• Helping patients undergoing treatments.
• Using appropriate equipment to safely assist patient movement and care delivery.
• Responding swiftly to patient needs in all settings

About us
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
The Care Quality Commission (CQC) have given us an overall rating of Outstanding.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than 45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo
Details
Date posted
18 November 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
25,768 a year Pro Rata Per Annum inc. HCAS
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
384-HCSW-Dec2025
Job locations
Royal Surrey Hospital
Egerton Road
Guildford
GU2 7XX
Job description
Job responsibilities
At Royal Surrey, we value and invest in our Healthcare Assistants by providing:

• A comprehensive induction programme mapped to the Care Certificate Framework.
• Structured support to complete the National Care Certificate within 3 months, celebrated in a recognition ceremony.
• A shortened induction programme for candidates who already hold a Care Certificate and have acute NHS experience.

Please note this role does not meet the UKVI requirements for sponsorship.
Shift patterns include long days and night shifts on a 24/7, 365-day basis, including bank holidays and weekends.
Please note at this time, we are not recruiting for Bank Healthcare Assistants.
Please note this is a rolling advert, and you may be contacted for interview/assessment, when managers require new starters.
Job description
Job responsibilities
At Royal Surrey, we value and invest in our Healthcare Assistants by providing:

• A comprehensive induction programme mapped to the Care Certificate Framework.
• Structured support to complete the National Care Certificate within 3 months, celebrated in a recognition ceremony.
• A shortened induction programme for candidates who already hold a Care Certificate and have acute NHS experience.

Please note this role does not meet the UKVI requirements for sponsorship.
Shift patterns include long days and night shifts on a 24/7, 365-day basis, including bank holidays and weekends.
Please note at this time, we are not recruiting for Bank Healthcare Assistants.
Please note this is a rolling advert, and you may be contacted for interview/assessment, when managers require new starters.
Person Specification
Qualifications
Essential

• Educated to GCSE level or equivalent work experience

Desirable

• Care Certificate

Knowledge and Experience
Essential

• Used to managing conflicting priorities and deadlines

Desirable

• Previous experience in patient contact position
• Knowledge of acute hospital setting

Person Specification
Qualifications
Essential

• Educated to GCSE level or equivalent work experience

Desirable

• Care Certificate

Knowledge and Experience
Essential

• Used to managing conflicting priorities and deadlines

Desirable

• Previous experience in patient contact position
• Knowledge of acute hospital setting

Skills Required