Job Description

We're looking for enthusiastic and compassionate Health Care Support Workers to join our dynamic healthcare team, delivering exceptional care across Urgent and Emergency Care and Medicine departments.



Whether you're just starting out or looking to grow your career in healthcare, this is your chance to be part of a supportive, forward-thinking environment where your contribution matters.

Please note:

The interview and assessment session will take place on Thursday, 23rd October 2025 , from 4:00 PM to 6:00 PM . Please ensure you are available for the entire duration , as full attendance is required. Kindly note that alternative dates are not available.

What we offer:

Comprehensive Clinical Induction:

To help you gain the skills and knowledge to provide quality care to our patients

Care Certificate Support :

We will provide you with the knowledge to complete your Care Certificate

Flexible Working Options :

We welcome applications from those seeking both full and part-time employment, the minimum contract we can offer is 24.5 hours per week



The Health Care Support Worker works as part of the ward/department team under the supervision of registered nurse and:



Participates in the delivery of patient care Contributes towards ward/department organisation Support registered nurses in the provision of a safe and caring environment Complete the National Care Certificate

The post is advertised as a Band 3 role subject to the following:



successfully completing the care certification within the six month probationary period of employment, during which you will be paid Band 2

or



providing a copy of your completed care certificate which has been reviewed during the recruitment process and determined as meeting the accepted standard

Upon successful completion (or accepted evidence) of the Care Certification and completion of the probationary period of employment, you will be promoted to NHS AFC Band 3



Failure to complete the Care Certification within this timeframe may result in termination of employment



Our Organisation



The Princess Alexandra Hospital NHS Trust (PAHT) provides a full range of general acute, outpatient and diagnostic services at The Princess Alexandra Hospital in Harlow, the Herts and Essex Hospital in Bishop's Stortford, and St Margaret's Hospital in Epping.



We employ 3,500 staff and serve a local population of around 350,000 people living in west Essex and east Hertfordshire, centred on the M11 corridor and the towns of Harlow, Bishop's Stortford and Epping. Our extended catchment area incorporates a population of up to 500,000 and includes the areas of Hoddesdon, Cheshunt and Broxbourne in Hertfordshire.



Our Values



The Princess Alexandra Promise to our patients as identified by our 3 values which will contribute to improving our patient experiences:



Patient at heart - Always holding the patient and their wellbeing at the centre of our thoughts and efforts



Everyday excellence - Sharing and celebrating our successes, being honest when we get it wrong, giving us the ability to learn from both



Creative collaboration - Knowing strength comes from diversity, we combine our experiences, skills and talents, working together to find new and better ways to care



The Trust believes in investing in all our staff and rewarding high standards of care whilst building for excellence and in return we expect our staff to uphold the Trust values to the highest level.



Please see the attached Job description and person specification for the full job details. This is available to download at any time.