Job Description

Healthcare Support Worker / HCA vacancy

Location:

Lavant Road Surgery, Chichester PO19 5RH

Salary:

12:40 - 13.00 per hour (dependent on experience)

Hours:

Part-time Tuesday, Wednesday and Thursday (20 - 30 hours)

Contract Type:

Permanent

Pension:

NHS Pension Scheme

About Us

We are a supportive and dedicated GP practice committed to providing high-quality care to our 12,600 patients. Our friendly team includes GPs, advanced practitioners, nurses, and a robust administrative support team. We pride ourselves on creating a welcoming atmosphere for everyone who walks through our doors or calls us.

The Role

We are seeking an enthusiastic, motivated, and friendly individual to join our nursing team as a Healthcare Support Worker. This is a multi-skilled role and you will play a crucial role in our patient's healthcare journeys.

Key Duties & Responsibilities:

Appointments:

See patients for a variety of different reasons including but not limited to phlebotomy, taking blood pressure readings, weight height readings, woundcare and dressings.

Administration:

Manage general administrative duties, including processing tasks and patient queries, actioning GP tasks and updating patient records, completion of QOF tasks.

Housekeeping:

Keeping rooms stocked up with relevant equipment and supplies by completing regular checks.

Communication:

Act as a communication hub between patients, doctors, and other healthcare professionals.

Confidentiality:

Work in a way that recognises the importance of patient rights and confidentiality, adhering to practice policies and data protection legislation.

About You

The ideal candidate will thrive in a fast-paced, demanding environment and remain calm and professional under pressure.

Essential Skills & Experience:

Previous experience in a healthcare role. Excellent communication and interpersonal skills, with a patient and professional attitude. Strong IT literacy and confidence in using computer systems. Ability to multi-task and work independently as well as part of a team. A good standard of literacy and numeracy.

Desirable (but not essential):

Care Certificate completed or will consider working towards completion. Knowledge of a clinical system such as SystmOne or EMIS Web.

What We Offer

A competitive salary and NHS pension scheme. Opportunities for training and professional development. A supportive and friendly working environment. Free tea/coffee and biscuits. Annual work functions. Access to NHS discounts via reward schemes (subject to paid sign up)

How to Apply

If you are a friendly, organised individual who is passionate about helping people, we would love to hear from you.

Please apply with your CV and a covering letter via indeed.

Closing Date:

30/01/2026.

Interviews:

Date to be confirmed.

The post-holder must maintain the confidentiality of information about patients' staff and practice business in accordance with the Data Protection Act 2018.

Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act (1974), to ensure that the agreed safety procedures are carried out to maintain a safe environment for employees and visitors.

All members of staff have a responsibility to report all clinical and non-clinical accidents, incidents or near-misses promptly and when requested to co-operate with any investigations undertaken.

All members of staff have a responsibility to demonstrate due regard for safeguarding and promoting the welfare of children.

The practice has adopted an equal opportunities policy and all employees must be aware of their obligations to abide by the spirit and nature of the policy to avoid direct and indirect discrimination.

Should successful candidates be registered patients here at the surgery, you will be asked to re-register with another surgery.

DBS check will be required before starting the position.

Job Types: Part-time, Permanent

Pay: 12.40-13.00 per hour

Expected hours: 20 - 30 per week

Work Location: In person