Healthcare Support Worker Ward 14

Woolwich, South East London, United Kingdom

Job Description

This post is advertised as Band 3 for applicants who already hold a Care Certificate. Applicants without a Care Certificate will be appointed on an entry-level Band 2 contract and supported to complete the qualification within 12 months, after which they will progress to Band 3.
Accountable to Deputy Service General Manager/Head of Nursing.The post Holder will work as part of the multidisciplinary ward / departmental team undertaking duties in relation to patient care and a full range of support functions including clerical duties.
The Trust will support the HCAHCSW to obtain their competences during the tenure of their contract. However, the contract will expire/terminate at 12 months if they do not successfully obtain the care certificate. Options to extend a contract will be on a case-by-case basis. If staff do not obtain their care certificate they will not be employed on a permanent Band 2 role, however they may be eligible to apply for other Band 2 roles in the Trust (e.g. discharge lounge, phlebotomy etc).
Main duties of the job
The post holder will provide delegated, supervised work and duties assigned by a Registered Nurse /midwife as appropriate, ensuring that there is continual feedback to the Registered nurse about the patient's condition.
The post holder will contribute to the delivery of quality patient care to meet their physical, psychological and social needs maintaining privacy and dignity at all times.
About us
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations: * Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development

  • Widening access (anchor institution) and employability
  • Improving the experience of staff with disability
  • Improving the EDI literacy and confidence of trust staff through training and development
  • Making equalities mainstream
Details
Date posted
19 November 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year per annum plus HCA
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
197-R-HF7584
Job locations
Queen Elizabeth Hospital
Stadium Road
Woolwich
SE18 4QH
Job description
Job responsibilities
Work as part of the multi-disciplinary team in giving an excellent standard of care to a variety of different client groups.
To assist in the regular assessment of patient condition by observing vital signs and reporting findings back to qualified staff.
To support the promotion of health and prevent ill-health in staff, patients and their relatives.
Promote and maintain a safe and pleasant environment for patients, visitors, and colleagues.
Check the readiness for use of emergency/special equipment and ensure all equipment in use, is in good working order.
The post holder must keep up to date with all mandatory training requirements for the post.
Have knowledge and understanding of all relevant Trust policies, including the Major Incident Plan.
Have knowledge of and adhere to relevant parts of national legislation, including Health and Safety at Work Act, COSHH Regulations, and Moving and Handling Regulations.
Transport people and/or items safely and to time consistent with legislation, policies and procedures.
To report any faulty equipment in the trust to shift co-ordinators to ensure quick maintenance carried out. Job description
Job responsibilities
Work as part of the multi-disciplinary team in giving an excellent standard of care to a variety of different client groups.
To assist in the regular assessment of patient condition by observing vital signs and reporting findings back to qualified staff.
To support the promotion of health and prevent ill-health in staff, patients and their relatives.
Promote and maintain a safe and pleasant environment for patients, visitors, and colleagues.
Check the readiness for use of emergency/special equipment and ensure all equipment in use, is in good working order.
The post holder must keep up to date with all mandatory training requirements for the post.
Have knowledge and understanding of all relevant Trust policies, including the Major Incident Plan.
Have knowledge of and adhere to relevant parts of national legislation, including Health and Safety at Work Act, COSHH Regulations, and Moving and Handling Regulations.
Transport people and/or items safely and to time consistent with legislation, policies and procedures.
To report any faulty equipment in the trust to shift co-ordinators to ensure quick maintenance carried out.
Person Specification
Qualifications and Training
Essential
  • Good general education - Minimum GCSE in Maths/English or equivalent or NVQ Level 2 in Care or equivalent.
Experience
Essential
  • Experience of dealing with the general public.
Desirable
  • Experience of working in a health care environment.
Personal Qualities
Essential
  • Manual handling of patients, using lifting aids.
  • Flexibility- Able and willing to work flexible shift patterns, internal rotation to day and night duty and unsocial hours, according to service needs.
Person Specification
Qualifications and Training
Essential
  • Good general education - Minimum GCSE in Maths/English or equivalent or NVQ Level 2 in Care or equivalent.
Experience
Essential
  • Experience of dealing with the general public.
Desirable
  • Experience of working in a health care environment.
Personal Qualities
Essential
  • Manual handling of patients, using lifting aids.
  • Flexibility- Able and willing to work flexible shift patterns, internal rotation to day and night duty and unsocial hours, according to service needs.

Skills Required

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Job Detail

  • Job Id
    JD4234315
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    £24,937-26,598 per year
  • Employment Status
    Full Time
  • Job Location
    Woolwich, South East London, United Kingdom
  • Education
    Not mentioned