Job Description

Warrington is an acute 17 bedded Surgical ward that has a high patient flow and varied acuity levels. Specialist areas of care are: ENT, Maxillo Facial Surgery, Gynaecology, Opthalmology and Head and Neck Cancer patients.
As a Senior Healthcare Support Worker, you will be working together as part of a multidisciplinary, professional team to assist the registered nurses and senior clinical staff in the planning, delivery and evaluation of care.
You will find solutions to problems and be able to demonstrate a positive approach to new challenges, encouraging others to do the same while helping to create an environment where differences are valued, encouraged and supported.
Main duties of the job
As Healthcare Support Worker you will look after a variety of patients with different health concerns, and will make a real difference to someone's quality of life!

• Observing, monitoring and recording patients' conditions by taking temperatures, pulse, respirations and weight.
• Communicating with patients, relatives and carers, assisting with clinical duties.
• Personal care including infection prevention and control, food, personal hygiene and overall reassurance, comfort and safety.
• To complete additional specialist training for our multi speciality patients.
• Work collaboratively with colleagues at all levels, both within, and outside the department.
• To take part as requested in ward/unit meetings, encouraging effective communications between other staff.
• At the direction of the Registered Nurses /Senior Clinical Staff, participate fully in the delivery of planned care.

About us
As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high-quality health and social care.
We have a positive and vibrant working atmosphere, We are proud of our investment in our staff both in terms of developing potential career skills and valuing people.
If you provide support to a family member or friend with health or care needs, we aim to be a Carer-friendly employer. We have a 'Staff Carers' policy which includes flexible working where possible and a Carer's Passport scheme that links you into support and discounts.
Details
Date posted
11 November 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
388-7555309-PC&S/.
Job locations
Torbay Hospital
Lowes Bridge
Torbay
TQ2 7AA
Job description
Job responsibilities

• Full vacancy details can be found on the attached /Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
• In return for your skills and commitment, we offer a friendly working environment, role development and personal development plans supported with training opportunities.

For further information or to arrange an informal visit;
Becky Millman - Ward Manager
01803 655548
rebekah.millman@nhs.net
Unfortunately, this post is not eligible for sponsorship. Job description
Job responsibilities

• Full vacancy details can be found on the attached /Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
• In return for your skills and commitment, we offer a friendly working environment, role development and personal development plans supported with training opportunities.

For further information or to arrange an informal visit;
Becky Millman - Ward Manager
01803 655548
rebekah.millman@nhs.net
Unfortunately, this post is not eligible for sponsorship.
Person Specification
Qualifications and Training
Essential

• NVQ Level 3 in Health & Social Care or equivalent qualification/experience

Desirable

• Care certificate
• English & Mathematics at GSCE grade A-C (9-4) or level 2 functional skills

Knowledge and Experience
Essential

• Previous experience in a care environment or able to demonstrate a caring nature/ life experience
• Understands the need for strict confidentiality

Desirable

• Working knowledge of complex care needs of some individuals/families including Safeguarding Children & Adults, Domestic Abuse and Mental Health

Specific Skills
Essential

• Basic computer/keyboard skills
• Fine motor skills - for venepuncture, phlebotomy and other clinical tasks
• Good interpersonal and communication skills
• Able to prioritise and organise work
• Able to work under instruction, under pressure and as part of a team
• Record keeping competency in handwritten and electronic records
• Able to demonstrate empathy, sensitivity, and to adapt communication style to circumstances
• Able to manage stress in themselves and others
• Able to offer support at times of emotional distress
• Willingness to undertake new skills and training
• Able to work as a team member or independently
• Ability to adapt behaviour to changing and challenging situations
• To be flexible, adaptable, reliable and punctual
• The post holder must demonstrate a positive commitment to uphold diversity and equality policies approved by the Trust

Desirable

• Healthcare competencies appropriate to area of work

Person Specification
Qualifications and Training
Essential

• NVQ Level 3 in Health & Social Care or equivalent qualification/experience

Desirable

• Care certificate
• English & Mathematics at GSCE grade A-C (9-4) or level 2 functional skills

Knowledge and Experience
Essential

• Previous experience in a care environment or able to demonstrate a caring nature/ life experience
• Understands the need for strict confidentiality

Desirable

• Working knowledge of complex care needs of some individuals/families including Safeguarding Children & Adults, Domestic Abuse and Mental Health

Specific Skills
Essential

• Basic computer/keyboard skills
• Fine motor skills - for venepuncture, phlebotomy and other clinical tasks
• Good interpersonal and communication skills
• Able to prioritise and organise work
• Able to work under instruction, under pressure and as part of a team
• Record keeping competency in handwritten and electronic records
• Able to demonstrate empathy, sensitivity, and to adapt communication style to circumstances
• Able to manage stress in themselves and others
• Able to offer support at times of emotional distress
• Willingness to undertake new skills and training
• Able to work as a team member or independently
• Ability to adapt behaviour to changing and challenging situations
• To be flexible, adaptable, reliable and punctual
• The post holder must demonstrate a positive commitment to uphold diversity and equality policies approved by the Trust

Desirable

• Healthcare competencies appropriate to area of work

Skills Required