Job Description

Are you passionate about making a real difference in the lives of Older Adults?
We are seeking a compassionate and dedicated Health Care Support Workers to join our Older Adults & Stroke Rehabilitation teams, providing high-quality person-centred care on the following wards:

• Ward 28 - Acute Older Adult Care
• Ward 35 - Acute Older Adult Care
• Ward 37 - Dementia and Delirium
• Whitecross Court - Stroke Rehabilitation

Whether you have previous experience or have never worked in healthcare before, we will help support you on your journey. We are looking for people with good communication skills, reliable and able to work flexibly to join our older adult teams.
As health care professionals we have the privilege of looking after those who can't always look after themselves, for some it's a short stay as they recover from the acute phase of their illness and for others it's providing care when they need it most and giving them dignity at the end of their lives.
We provide a 4-week full time induction programme covering all you need to know to contribute to patient care on our wards. Please be aware that you must be able to attend a full time induction programme for the first 4 weeks in your new role, this must be within 3 months of your interview date.
We would love to hear from you and can guarantee that as a Healthcare Support Worker, no two days will ever be the same.
Main duties of the job
Working alongside the wider team you will work with our patients providing support with Personal Hygiene and Nutritional and Hydration Support, which includes the following:

• Supporting patients to eat & drink and serving their meals
• Helping patients wash and dress, also shower
• Taking patients to the toilet and assisting with personal cares
• Spending time talking to patients, answering their questions where possible and making sure they are comfortable
• Helping patients to get out of bed and move around
• Supporting patients to change position in bed when unable to do so independently

As HCSW you will help our patients to remain as independent as they can be in the hospital setting, you will promote comfort to contribute to pain alleviation and work within our Trust guidelines to ensure all patients receive the highest level of patient centred care.
As a Healthcare Support Worker, you will be expected to work a combination of shifts including nights, weekends and Bank Holidays:
Early - 07:00-15:00
Late - 12:00 - 20:00
Long Day - 07:00 - 20:00
Night - 19:30 - 07:30
Please note this vacancy is for our vacancies in medical Wards at our YORK site. If you would like to apply for other departments or locations, please visit our Trust website using the link below:
Vacancies at York and Scarborough Teaching Hospitals NHS Foundation Trust
We encourage you to watch the following video byclicking here
About us
Our benefits
We offer a range of benefits to support our staff including:

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A generous relocation package of up to 30% of salary (capped at 18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
• For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Details
Date posted
12 December 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
24,465 a year per annum/pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
419-JAN26-HCSW-MY
Job locations
York Teaching Hospital
Wigginton Road
York
YO31 8HE
Job description
Job responsibilities
Each ward has a developmental plan for HCSW to transition into a band 3 role at a future time in your career.
Progression from Band 2 to Band 3 is supported through structured development programmes, regular supervision, and access to educational resources. Staff are encouraged to reflect on their practice, seek feedback, and actively participate in learning activities. The transition is not solely based on time served but on the demonstration of competence, initiative, and a genuine commitment to patient-centred care. This involves acquiring additional competencies that enable the HCSW to take on more autonomous and specialised tasks. These may include undertaking enhanced clinical observations, supporting patients with complex care needs, and contributing to the development and implementation of individualised care plans.
Interviews for this position will be held in person ONLY in York, during January 2026 (date to be confirmed). Remote interviews will not be available.
Please note, if you are under 18 or interested in completing an Apprenticeship we encourage you to please contact us at yhs-tr.recruitment@nhs.net
Due to current Home Office guidelines, we are unable to offer sponsorship for this role.
This role is not eligible for re-imbursement of relocation expenses.
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone; while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment. Job description
Job responsibilities
Each ward has a developmental plan for HCSW to transition into a band 3 role at a future time in your career.
Progression from Band 2 to Band 3 is supported through structured development programmes, regular supervision, and access to educational resources. Staff are encouraged to reflect on their practice, seek feedback, and actively participate in learning activities. The transition is not solely based on time served but on the demonstration of competence, initiative, and a genuine commitment to patient-centred care. This involves acquiring additional competencies that enable the HCSW to take on more autonomous and specialised tasks. These may include undertaking enhanced clinical observations, supporting patients with complex care needs, and contributing to the development and implementation of individualised care plans.
Interviews for this position will be held in person ONLY in York, during January 2026 (date to be confirmed). Remote interviews will not be available.
Please note, if you are under 18 or interested in completing an Apprenticeship we encourage you to please contact us at yhs-tr.recruitment@nhs.net
Due to current Home Office guidelines, we are unable to offer sponsorship for this role.
This role is not eligible for re-imbursement of relocation expenses.
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone; while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person Specification
Experience & Knowledge Required
Essential

• Demonstrate an understanding of the role of a HCSW
• Demonstrate awareness of person-centred care and why its important

Desirable

• Previous care experience

Values, Drivers & Motivators
Essential

• Demonstrate knowledge and understanding of the Trust values

Person Specification
Experience & Knowledge Required
Essential

• Demonstrate an understanding of the role of a HCSW
• Demonstrate awareness of person-centred care and why its important

Desirable

• Previous care experience

Values, Drivers & Motivators
Essential

• Demonstrate knowledge and understanding of the Trust values

Skills Required