Job Description

Are you a caring and compassionate Healthcare Support Worker? Would you like the opportunity to develop your skills in a Health and Justice setting? You could be a key part of our multi-disciplined healthcare team, providing individualised care for our patients in a prison environment.



Our services include Substance Misuse, reception screening, providing agreed care packages, undertaking appropriate physical health observations, clinics such as Phlebotomy, ECG, NHS health checks, sexual health, and health promotion. You will need a good level of communication skills, be a team player and provide high standards of care to patients under the supervision of a qualified nurse/practitioner. If you have NVQ level 3 and a good level of care experience, then we could have the perfect job for you.



BE THE DIFFERENCE IN HEALTHCARE



Join our team



We're looking for passionate individuals to join our diverse and innovative team.



Whether you are starting out in your healthcare journey or are an experienced healthcare professional looking for a new challenge we've got a role for you!



Access to NHS Pension



Annual leave on your Birthday



Welcome payment for some posts



Refer a friend scheme



Training and Development opportunities



Flexible Working



Access to Employee Assistance and Health and Wellbeing programmes



Up to 33 days annual leave



We have an ambition to become a truly lived experience inclusive employer, changing how we approach staff experience and value personal stories our colleagues bring with them.



We welcome applications from everyone, including applicants with lived experience, those who belong to LGBTQIA+ Community and are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and Asexual, people with a disability, neurodivergent applicants and people from Black, Asian and Minority Ethnic (BAME) backgrounds.



Spectrum Community Health CIC provides a range of award-winning healthcare services on behalf of the NHS, Local Authority Public Health services, and other partners across substance misuse, sexual health, and health and justice settings. As a not-for-profit social enterprise and Community Interest Company our focus is centred on people - our patients, service users, staff and partners.



Working under the delegated authority of a Registered Nurse, the post holder will compliment and form a

key part of the multi-disciplinary healthcare services, providing high standards of individualised, nonjudgemental care for patients and supporting the operational requirements of delivering Prison Healthcare

across Primary care, Mental Health and Substance misuse services to support the delivery of holistic care

packages within our integrated services.

The post holder will undertake delegated duties covering the patient journey from reception of prisoners

into prison through to their discharge through the gate. This includes reception screening, providing agreed

care packages, undertaking appropriate physical health observations, appropriate clinical duties,

undertaking clinics such as Phlebotomy clinics, ECG Clinics and NHS health checks, sexual health and health

promotion to improve mental, physical and social needs. The post holder will also be expected to work as

part of the emergency response team as required.

The post holder will have the skills to support patients showing low level mental ill health and withdrawal

from illicit substances by providing support in accordance with agreed care plans.

The post holder will be expected to operate in line with our shared commitment to our values, Working

Together, Integrity, Respect and Recognition, Compassion, and Innovation.



1. Communication and Relationships

Maintaining contemporaneous patient records and care plans on the electronic patient record in

line with NHS Information governance standards.

Work across professional boundaries to develop therapeutic, purposeful and meaningful activity. To work cooperatively and collaboratively with other members of the team by developing effective

working relationships to provide a therapeutic working environment conducive to rehabilitation

and recovery.

Provide information as appropriate to support the prison operator in fulfilling the wider offender

management processes such as drug testing schemes.

Participate in local assurance audits to provide accurate information on performance. Support patients to address issues that affect their own health, behaviour, and social welfare. Support patients and exercise positive relationships within professional boundaries as part of a

purposeful and caring regime.

Adhere to Spectrum's information sharing policies when dealing with requests for potentially sensitive information . To actively participate in individual and/or group clinical supervision.

2. Analytical Data and Information

To undertake reception screening in accordance with agreed SystmOne template to identify any

clinical risks to the prisoner and signpost accordingly.

To assess fitness to travel and complete documentation for transfer and escorts outside of the establishment. To improve the standards of patient care by adhering to care plans and support evaluation of care

for patients.

Demonstrate knowledge, skills and understanding of minor health and substance misuse issues to

support patient's health and wellbeing.

Works under the direction of senior staff during the core day whilst carrying out duties Ability to closely observe and monitor patients at risk of self-harm and ensure appropriate escalation to Mental health services. The ability to assess, observe and respond to prisoners at risk of suicide and/or self-harm using

raising concerns at first sign of distress.

To support the clinical intervention with Substance / Alcohol detox units which includes completing

clinical assessment tools.

Work within a demanding and high emotion environment with challenging patients which requires

compassion and empathy.

Participate in assurance audit, Health and Justice performance indicators and NHS data

collection activity.

3. Planning and Organisational Work

To attend and participate in staff meetings, shift handovers and clinical inpatient meetings as required. To help service users to access resources and to provide information on health education /promotion. To escalate any patient, staff or environmental concerns and report any incidents in a timely manner to line manager and via Spectrum electronic reporting systems. Support the safety and security procedure within the prison to ensure that patient and staff safety

is paramount.

Participate in clinical governance and quality improvement projects as outlined with your manager. To participate in the investigation and take corrective actions relating to untoward incidents, accidents, and complaints in accordance with policies and Procedures. Undertake delegated tasks to contribute to the safe and smooth running of the unit.

4. Patient/Client Care

The post holder will support, implement, and provide high standards of care to patients under the

supervision of a qualified nurse/practitioner.

Undertake clinical observations of patients e.g., blood pressure tests. Develop appropriate and professional relationships with service users, which will promote effective

communications and recovery.

Ensure consent is obtained at every intervention. Promote patient engagement and personal responsibility to manage their health providing the necessary support to do so. To support the development of appropriate care plans and contribute to the review and evaluation. To carry response radio and respond to emergencies with qualified nurse undertaking relevant interventions as directed. Deliver 1:1 intervention as agreed within care package. Support patients presenting to the service in crisis ensuring appropriate onward referrals and flag

immediate risks.

To have a good understanding of System1 and complete electronic documentation using the

agreed read codes where appropriate.

To record, use and store information in accordance with Caldicott and GDPR.

5. Financial Resources

To be responsible for equipment used in carrying out clinical duties, and to adhere to departmental

policy, including competence to use equipment.

To reduce waste and ensure efficient use of resources both material and physical. Support Spectrum's SAVE cost improvement programme, working efficiently and effectively, identifying, and realising potential cost savings.

6. People Management and Development

Strictly adhere to Spectrum Community Health CIC policies and procedures. To participate in regular clinical and managerial supervision meetings as determined by your line

manager and within the Supervision Policy.

The ability to resolve conflict in a solution focused manner. To participate in the Spectrum's Appraisal Process and complete a Personal Development Plan on a

yearly basis.

To participate in all mandatory training and ensure skills and competencies are kept up to date and

that a portfolio of training is maintained and signed off by supervisor.

To exercise good time management, punctuality and maintain consistent and reliable attendance. To show flexibility by working a rotational shift pattern including, days, nights, weekends

and public holidays according to the needs of the service.

The post holder will be expected to operate in line with our shared commitment to our values;

Working Together, Integrity, Respect and Recognition, Compassion and Innovation. These values

and behaviours are extremely important to us and we expect everyone who works with us in any

capacity, including employees, bank staff, contractors, agency staff, people who hold honorary

contracts, students and volunteers to demonstrate behaviours consistent with Spectrum's values

and behaviours.

GENERAL

Confidentiality

Maintain high levels of confidentiality at all times, ensuring that information is not

communicated except in the course of recognised duty and in accordance with Spectrum's

policy.

Equality and Diversity

Support the equality, diversity and rights of patients, clients and colleagues by working in a way

that recognises the importance of people's rights and respects and promotes their privacy, dignity,

needs and beliefs.

Safeguarding

The post holder will be expected to undertake safeguarding training (Children and Adults)

appropriate to their role and adhere to policies and procedures relevant to the area they work in.

Infection Prevention

Duty and responsibility to comply with Spectrum's Infection, Prevention & Control Standards

Precaution Policy, ensuring compliance with any specific role and responsiblities outlined within

this policy.

Health and Safety

Promote and maintain the health, safety and security of self and others as defined in the Health

& Safety Policy.

Mandatory Training

To complete and update all Mandatory Training requirements.

The above indicates the main duties of the post which may be reviewed in the light of experience

and development within the service. Any review will be undertaken in conjunction with the post

holder.