Job Description

Job Title: Healthwatch Sefton - Engagement Officer

Salary: 14,708 per annum

Hours: 21 hours per week

Term: Fixed term until September 2027 (in the first instance)

Location: Hybrid working

Responsible to: Manager, Healthwatch Sefton

Benefits:

Your health and happiness are important to us; we offer a comprehensive staff wellbeing package, generous holidays, life assurance and income protection along with flexible working.

Our vision is to develop a vibrant voluntary, community and faith sector that encourages and supports independent, resilient and sustainable communities.

Job Purpose:

To support Healthwatch Sefton's work to engage with residents and voluntary, community and faith organisations, gathering their experiences of health and social care services and encouraging them to join Healthwatch as a community member.

Main Duties and Responsibilities:

Arrange visits to local groups and community settings to gather and record local people's experiences of health and social care services, encourage them to join Healthwatch Sefton as community members and promote Healthwatch. Record all feedback gathered on the Healthwatch Sefton feedback centre and provide updates to the team and Healthwatch Sefton Manager on emerging themes which residents and community groups are telling us about. To develop and manage the existing Southport and Formby Community Champion network, increasing the membership to the network, strengthening relationships and facilitating the meetings which are held bi-monthly, drafting notes from meetings and working with the Chair of the network. Support Healthwatch Sefton in engaging with groups sharing the protected characteristics under the Equality Act and those who are most disadvantaged by health inequalities. Particular emphasis will be placed on broadening the reach of Healthwatch Sefton into these groups and ensuring they have a voice. Provide a key point of contact, support and plan activities for volunteer Locality Representatives across Southport and Formby. Attend meetings with key stakeholders across Southport and Formby (in agreement with the manager) and be an ambassador for Healthwatch Sefton. Preparation of all necessary reports, presentations etc, in relation to the work of Healthwatch Sefton and deliver them to community groups and key stakeholders. Attend relevant training and conferences and to perform all other appropriate duties. This includes training as one of our Enter and View authorised members. To work with the Healthwatch Sefton Manager to ensure contract compliance. To produce written/verbal reports and minutes on behalf of Healthwatch Sefton.

The closing date for applications is 11:59pm, Sunday 24 August 2025.

Job Types: Part-time, Fixed term contract
Contract length: 24 months

Pay: 14,708.00 per year

Expected hours: 21 per week

Benefits:

Company pension Employee discount Flexitime Health & wellbeing programme Life insurance Sick pay Work from home
Work Location: Hybrid remote in Waterloo, L22 0LG