Job Description

We have an opportunity for a Heating Services Team Coordinator for a 6 month fixed term contract. You'll join the heating services team to carry out resourcing and scheduling to all our heating engineers across our business operating areas.



As a heating services coordinator, you'll be allocating and scheduling works to our engineers by way of automated appointment systems, ensuring the engineers are fully employed at all times. This includes heating repair requests and heating services to ensure the organisation remain compliant.



Working in conjunction with the operational teams, you'll ensure that priorities are met and resources are utilised to optimum efficiency.



You'll need to be educated to GCSE Standard (or equivalent), including passes in English and Maths and have proven, previous administrative experience in a commercial business environment.



Through your application you'll be able to demonstrate experience of administrative duties such as making appointments, document management and dealing with enquiries from internal and external customers in a professional manner with excellent customer service.



You'll be confident with your IT knowledge and will have experience using our customer databases.



The team like to have a working together day in Devizes on a monthly basis, so you'll be happy to travel to Devizes.



We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:



Flexible working - whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business' needs A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan We invest in colleagues' careers and development through our leader and colleague development frameworks Defined Contribution Pension and attached life assurance Volunteering hours available to all colleagues to enable them to give back Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more Enhanced leave We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives


To apply, please use information provided in the advert and role profile to let us know why you'd be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement.



We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.

Aster is not a sponsorship organisation and all candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & it's subsidiary brands.

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.


If you'd like any support please contact the Recruitment Team on

recruitment@aster.co.uk

.


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