Helpdesk Administrator Job in CHC Group Ltd

Helpdesk Administrator

Craigavon, NIR, GB, United Kingdom

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Job Description

Working from our in-house FM Software Package the candidate will be trained to log-calls / update the systems to keep our information live in a busy Helpdesk environment.

Day to day tasks.

Sending and receiving emails

Raising and closing jobs on our FM Package

Raising POs to Supply Chain

Updating notes on job progress in a live environment

Answering phones and liaising with engineers and clients

Essential and Desirable Criteria

Experience of Microsoft Office packages

Ability to work within a team structure

Good telephone manner & understanding of customer care

Experience of CAFM systems would be an advantage

Company Benefits

Competitive Salary

Great Working Environment

Pension Scheme

Regular Company Events

Full Training Provided

Job Types: Full-time, Permanent

Benefits:

Company events Company pension On-site parking
Schedule:

Monday to Friday
Work Location: In person

Application deadline: 01/08/2025
Reference ID: HDADMIN

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