Job Description

Do you want to be part of building the future at Kew and Wakehurst, work with a diverse team of experts in one of the world\xe2\x80\x99s leading Botanic Gardens? Do you have a background in customer service, and enjoy a fast-paced working environment within a progressive team? If so, this role could be for you\xe2\x80\xa6

We are looking for a dynamic person with a can-do attitude to join our Estates Helpdesk team. A new key position working within the Estates Support Services team at Kew and Wakehurst place has now become available, and we are looking to recruit immediately.

Hours of work

Full time

Contract Type

Permanent

Salary

\xc2\xa324,252 - \xc2\xa324,500 per annum, depending on skills and experience

Directorate

Resources

Location

Kew Gardens, Richmond

Closing Date

16/07/2023

Documents

(PDF, 1924.01kb)
(PDF, 95kb)

More details

Your role as Estates Helpdesk coordinator is fundamental to the day-to-day operationof the Helpdesk, your strong administration skills and attention to detail will compliment our team of highly skilled individuals who are key to the care and maintenance of both sites. We deal with a high volume of activities, often against tight timescales, and consequently this role is busy, varied, requires excellent attention to detail and the ability to multi-task.

The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.

We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.

Join us on our journey as protectors of the world\xe2\x80\x99s plants and fungi.

The salary will be \xc2\xa324,252 - \xc2\xa324,500 per annum, depending on skills and experience.

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well access to our own beautiful gardens at Kew and Wakehurst.

If you are interested in this position, please submit your application through the online portal, by clicking \xe2\x80\x9cApply for this job\xe2\x80\x9d.

We are committed to equality of opportunity and welcome applications from all sections of the community. We guarantee to interview all disabled applicants who meet the essential criteria for the post.

No agencies please.

Royal Botanic Gardens, Kew