Job Description

Helpdesk/Logistics Coordinator
West Kent
Salary up to 36K DOE
We're currently recruiting a Logistics Coordinator to join a busy manufacturing business based in West Kent. This is an exciting opportunity for someone who thrives in a fast-paced environment and is passionate about delivering exceptional customer service through efficient logistics management.
As a key part of the operations team, you'll take the lead in organising and scheduling transport across the UK, ensuring goods are delivered on time, in full, and to the highest standard.
Key Responsibilities:

• Coordinate and schedule transport for both internal movements and external customer deliveries
• Manage relationships with external transport providers, ensuring cost-efficiency and reliability
• Communicate with customers to confirm deliveries and site-specific requirements
• Maintain accurate delivery records and update systems accordingly
• Liaise with the operations team to meet agreed delivery deadlines
• Identify and report any delivery issues, delays, or follow-ups to customer support
• Process and verify transport invoices, passing them to the accounts team for payment
• Proactively resolve logistical issues and contribute to continuous improvement efforts

What We're Looking For:

• Previous experience in a logistics or transport coordination role, ideally within manufacturing or distribution
• Strong understanding of scheduling and organising deliveries of heavy goods across the UK
• Excellent communication and interpersonal skills - customer service is at the heart of this role
• A problem-solver with the ability to think on your feet and negotiate effectively
• Highly organised, efficient, and detail-oriented
• Confident working independently and as part of a team
• Comfortable liaising with colleagues, suppliers, and customers at all levels

This is a fantastic role for someone looking to take ownership of a crucial function within a thriving business. If you're motivated, solutions-focused, and ready to make an impact - we want to hear from you!
This is an exciting opportunity for the ideal candidate to join a successful and established business with room for progression and development long term.
If you feel you are suitable for this position, please apply today with your most up to date CV!
This role is being advertised by Nicole Howe, Recruitment Consultant, Business Support Division for Pearson Whiffin Recruitment.
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