Job Description

CLCH Hertfordshire Adult Community Services - CLCH NHS Trust provides a range of Community Services, and the Hertfordshire Division is recruiting!



Do you have excellent communications skills and enjoy providing excellent customer service?



Can you effectively manage multiple tasks and priorities?



Do you have a keen eye for detail, and have experience of managing detailed complex information and maintaining a strong degree of confidentiality?



If you have said Yes to each of the above then we might just have the role for you



We are looking to recruit are looking to recruit a professional, conscientious, individual to become part of the Administration Team for our Community Neurological team based in Harpenden, Hertfordshire



Previous administration experience is essential, however full training will be given.

DISCLAIMER:

THIS POST IS NOT ELIGIBLE FOR SPONSORSHIP DUE TO BEING A PART-TIME ADMINISTRATION ROLE



We can offer a welcoming, friendly and supportive environment that puts the needs and care of our service users first. You will be encouraged to develop your skills and knowledge.



We would love to hear from you if you think this role is ideal for you.

The roles and responsibilities of this post include:

Carrying out reception duties for the Community Neuro service, meeting patients and carers when they attend for clinic appointments.



Monitoring of stationery cupboards and medical storeroom for stock and support in the ordering of service stationery and medical supplies when required.



To carry out general office tasks such as sorting incoming mail, franking outgoing mail, photocopying.



Supporting Managers and Clinicians



Maintaining records



To accurately record information on Trust IT systems and database

Forwarding discharge summaries and other letters to patients and general practitioners



Contacting patients by telephone to communicate changes to visit dates etc.



To answer incoming calls, dealing with enquiries in a helpful manner, proactively taking action where appropriate.



Just as we care about our patients' well-being, we care about yours!

We can offer you:

A comprehensive induction into the community service followed by a local induction to introduce you to the role

Car lease scheme (only available for Band 5 and up)

Flexible working options

Annual travel card loan

Training, support and development in your career



To have a full look at our benefits and what it's like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits



Please refer to job description, person specification and trust values, for outline of skills, knowledge and experience required.