Job Description

Do you thrive in a fast-paced environment? Do you enjoy supporting customers, solving problems, and delivering excellent service every time? If so, we'd love to hear from you.

We're excited to be recruiting for multiple professional Sales Advisors to join our growing Site Solutions team at Nixon Hire. This is a great opportunity to play a key role in the customer journey while developing a rewarding career with a market-leading business.

What's in it for you

Attractive Bonus Scheme 25 Days Annual Leave plus Bank Holidays (Increasing with length of service) Enhanced Company Pension Scheme Life Assurance Scheme Colleague Benefits! Employee Assistance Program High Street Discount Vouchers Discounted Gym Membership Health & Wellbeing Discount Vouchers Cycle to Work & Home & Tech Scheme Benefits Milestone Birthdays Additional leave Work Anniversary Bonus's Refer a Friend Scheme

About the role

Our Hire Desk team/Site Solutions is often the first point of contact for our customers and plays a crucial role in delivering a high standard of service. We don't just take orders -- we listen, advise, and provide the right hire solutions from the outset.

As a Sales Advisor, you'll manage site-based customer enquiries and ensure every interaction is handled efficiently, accurately, and professionally. Your key responsibilities will include:

Handling incoming calls, emails, and digital enquiries Advising customers on the most suitable hire products and services Processing hires, off-hires, and order amendments accurately Taking a consultative, sales-focused approach to identify opportunities to add value Building and maintaining strong relationships with regular site contacts Monitoring customer satisfaction and escalating issues where necessary Ensuring all transactions meet Nixon Hire's service and compliance standards
From straightforward hires to complex, multi-product requirements, you'll help ensure customers receive exactly what they need, when they need it.

About You

We're looking for someone who is driven, customer-focused, and commercially aware. Ideally, you'll have:

Experience in a sales or customer service role
(hire, construction, or service-based industries preferred)

Strong communication skills and the ability to build rapport quickly A proactive, sales-minded attitude Excellent organisation skills and attention to detail The resilience to perform well in a busy, high-volume environment Confidence using CRM and order processing systems
We understand that product knowledge develops over time, which is why we're committed to supporting you throughout your journey with us.

Our Investment in Your Development

To help you succeed, we're introducing a comprehensive, role-specific training programme. This structured development plan will build your confidence, expand your knowledge, and support your long-term career progression within Nixon Hire.

Ready to Apply?

This is an exciting time to join Nixon Hire. If you have the enthusiasm, skills, and drive to make a real impact, we'd love to hear from you.

Armed Forces Covenant - As part of our pledge, we support the employment of veterans, recognising military skills and qualifications in our recruitment and selection process.

Job Type: Full-time

Pay: From 25,000.00 per year

Benefits:

Company events Company pension Cycle to work scheme Employee discount Gym membership Life insurance Profit sharing Referral programme
Work Location: In person