Job Description

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Hire Fleet Team Leader

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Egham, Surrey | 31,000-35,000 | Monday-Friday, 7am-6pm (flexible, onsite)

About the Role

We're seeking a proactive

Hire Fleet Team Leader

to join our dynamic team at 4th Dimension Innovation. In this role, you'll lead our Hire Fleet Team, ensuring service excellence, legal compliance, and a seamless customer journey for clients receiving hire bikes.

What You'll Do

Lead and support coordinators and administrators to deliver a positive customer experience. Manage allocation of hire bikes, breakdowns, off-site maintenance, and compliance requirements. Oversee daily and weekly reporting of key metrics (MI) to drive continuous improvement. Build strong relationships across the business to enhance efficiency and service quality. Review and improve processes, introducing automation and lean practices where possible. Conduct team 1-2-1s, appraisals, and set training/progression targets. Ensure compliance with regulatory requirements (TCF, DPA, HSE). Lead by example, promoting our values of

Integrity, Passion, Innovation, and Excellence

.

What We're Looking For

Proven leadership experience in fleet, logistics, or operations. Strong organisational and communication skills. Ability to manage compliance, reporting, and team performance. A proactive, professional outlook with a drive for continuous improvement. High level of Excel proficiency. Ability to review and instill new process. Willing and able to manage a team working in a fast paced dynamic environment.

Why Join Us?

At 4th Dimension Innovation, you'll be part of a passionate team in the motorcycle industry, with opportunities to grow, innovate, and make a real impact.



Ready to take the lead? Apply now and help us deliver excellence in every ride!