Job Description

Company Overview

Riverside Farm Cottages & Campsite is a holiday business on the outskirts of Wainfleet, 5 miles from the seaside town of Skegness. The business consists of 11 holiday cottages of varying sizes and a touring campsite consisting of both hard standing and grass pitches.

Summary

We are seeking an experienced and enthusiastic Manager to join our dynamic team on the Lincolnshire coast. In this pivotal role, you will oversee the daily operations of our holiday cottages and campsite. The successful candidate will be responsible for ensuring exceptional guest experiences, managing staff and maintaining high standards of property maintenance and customer service.

Responsibilities

Manage the day-to-day operations of the holiday cottages and campsite, including guest services, bookings and check ins/outs. Ensure high standards of property maintenance, cleanliness and groundskeeping. Supervise and manage staff, including cleaners and caretakers/groundskeepers. Handle guest complaints and issues in a timely manner. Ensure compliance with health & safety regulations. Maintain accurate records and reports, including guest feedback. Responsibility for social media, marketing & advertising. Ensure hot tubs are serviced, cleaned and maintained to the highest standards.

Qualifications

Proven experience in a supervisory or management role within leisure and tourism or related fields. Strong leadership skills with the ability to motivate and guide teams. Excellent strategic thinking and problem-solving abilities. Familiarity with leisure & tourism practices and regulations is preferred. Strong communication skills, both written and verbal. Ability to analyze data and make informed decisions.

What we offer

Competetive salary and benefits package. Opportunity to work in a unique and dynamic environment. Collaborative and supportive team. Professional development and training opportunities.

Ideal candidate

The ideal candidate will be self-motivated, resourceful, a strong leader and ready for a challenge. The role will involve call outs to service guest requirements and therefore would suite a candidate that lived very close or on-site. The role could potentially be shared between a husband and wife team.

If you're passionate about delivering exceptional guest experiences and have a keen eye for detail, we'd love to hear from you.

Job Types: Full-time, Permanent

Pay: 30,000.00-40,000.00 per year

Benefits:

Company pension Health & wellbeing programme Housing allowance Relocation assistance Sick pay
Work Location: In person